Rewards Page says Update Birthday, but birthdate is correct on the account

Just checked on the Rewards site to see if I have been credited for my November purchases and it is saying that I need to update my Birthdate

Only problem is that when I go to update my birthdate it is indeed correct

Please can you look into this as I do not want it affecting my rewards credits for Novembers purchases being applied

Thanks

:)

 

Xbox live reward & MS account info issue

Hi,

On my Xbox live reward page it says that I have to update my birthday information because it is incorrect. But, I clicked on the update my account info button & it is the correct date. So, what do I do to fix this? I tried "updating" my birthday by just
putting in the same date but it still says on the reward page to update my birthday.

Thanks

 

Acount needs information

my reward page says Some of the information we have on file appears to be incorrect. Please ensure the birthday associated with your Microsoft Commerce account is correct by clicking the button below. I have checked this and it and it is correct.

 

Hello Mik3F,

There is a minor reporting error which is causing us to see the incorrect date of birth for your account. This error does not negatively impact your account in any way. It is just some data that our system has flagged as out of place. Due to the way that
some users birthdays are being processed, the information is being formatted incorrectly, causing us to see that your birthday was in 1899. We are working on correcting this issue. Apologies for the alarm that this has caused. Again, this does not negatively
affect your account in any way.