rewards page not showing me as a gold member

Discus and support rewards page not showing me as a gold member in XBoX Rewards & Social to solve the problem; I have an active gold membership but on the Xbox Live Rewards page its telling me that if I go gold my 1% could be 2%, my gold membership doesn't run... Discussion in 'XBoX Rewards & Social' started by pcplod007, Mar 27, 2017.

  1. pcplod007
    pcplod007 Guest

    rewards page not showing me as a gold member


    I have an active gold membership but on the Xbox Live Rewards page its telling me that if I go gold my 1% could be 2%, my gold membership doesn't run out until March 2018, the page also asks me to get started with MyVip which I thought I had already joined,
    can this please be sorted before the end of the month when the MyVip star rewards are added

    :)
     
    pcplod007, Mar 27, 2017
    #1
  2. Crookztar80
    Crookztar80 Guest
    Not being shown as gold member

    *update* The page which shows my current rewards status and rewards rebate earned is also showing as me not being a gold member. This is extremely frustrating, as I am wanting to buy a game, but am holding off until I know I will receive the correct rebate.
    I have checked both my bank and Xbox live transaction histories, and my auto renewal occurred and was paid when it was due as normal.
     
    Crookztar80, Mar 27, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Renewed XB Live Gold Status not showing up

    You're showing as a gold member on the forums. The gold member under your gamerscore and the G next to the gamerscore does not show as gold when you are gold. Since it says gold member, then that means you are a gold member.

    The Rewards servers take longer to update than Xbox servers. So it can take several days to show an update in membership.
     
    Smwutches, Mar 27, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    rewards page not showing me as a gold member

    Hello CotteyBoy,

    It takes us up to 96 hours to receive and process new information. Since you just loaded a new renewal on your subscription, it took some time for that information to be processed. We see that you are now being recognized as a Gold member. Apologies for
    any confusion.
     
    XBLRewards8, Mar 28, 2017
    #4
  5. XBLRewards8 Win User

    rewards page not showing me as a gold member

    Hello CotteyBoy,

    It takes us up to 96 hours to receive and process new information. Since you just loaded a new renewal on your subscription, it took some time for that information to be processed. We see that you are now being recognized as a Gold member. Apologies for
    any confusion.
  6. Smwutches Win User

    Renewed XB Live Gold Status not showing up

    You're showing as a gold member on the forums. The gold member under your gamerscore and the G next to the gamerscore does not show as gold when you are gold. Since it says gold member, then that means you are a gold member.

    The Rewards servers take longer to update than Xbox servers. So it can take several days to show an update in membership.
  7. Crookztar80 Win User

    Not being shown as gold member

    *update* The page which shows my current rewards status and rewards rebate earned is also showing as me not being a gold member. This is extremely frustrating, as I am wanting to buy a game, but am holding off until I know I will receive the correct rebate.
    I have checked both my bank and Xbox live transaction histories, and my auto renewal occurred and was paid when it was due as normal.
  8. angelacastellani Win User

    No games with gold?

    what is really bothering me if i have gold also and yet i am not earning any reward points, everytime i login to reward page on xbox.com it just says signup for gold and i already have had gold for years now, it shows previous points i earned year ago but
    its not showing any points for this year at all earned, and thats upsetting me why have gold if i cant even earn reward points. their website on xbox.com reward page is messed up so badly, they need to fix it, it keeps saying unlock for vip and when i click
    it , it says signup for gold and i have had gold for long time.
  9. themann2488 Win User

    Problem Xbox live rewards.

    hmm your post is a little confusing but ill give it a shot. If you put in the code for gold before signing up for rewards you won't get the points. Now my second guess did you mean you are a rewards member and didn't get the points? if so the rewards
    page can take up to maybe 48 hours to update and show your points as pending.
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rewards page not showing me as a gold member

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