Rewards Order Declined

Discus and support Rewards Order Declined in XBoX Rewards & Social to solve the problem; Order No.629584923452632 for a $5 Xbox digital code was declined. I spent 4,650 rewards points, and my order was declined. I did not receive a $5 code... Discussion in 'XBoX Rewards & Social' started by CulpableOrc433, May 5, 2017.

  1. CulpableOrc433
    CulpableOrc433 Guest

    Rewards Order Declined


    Order No.629584923452632 for a $5 Xbox digital code was declined. I spent 4,650 rewards points, and my order was declined. I did not receive a $5 code (as the order status is declined) but my 4,650 points have been taken. I do not know why the order was
    declined, I would really appreciate a new code though before the Star Wars sale ends. You're giving me money, but you're missing out on some of my money I will be adding to it to spend if I ever get the code I earned.

    :)
     
    CulpableOrc433, May 5, 2017
    #1
  2. VCOLL
    VCOLL Guest
    REWARD DECLINED

    i got a $5 Xbox giftcard for 4650 Reward Points wait 24hrs for email confirmation & then my order is DECLINED & MY REWARD POINS 4650 ARE STILL GONE!

    If my order is declined shouldn't. I get my Reward Points returned? But i want to know what happened.
     
    VCOLL, May 5, 2017
    #2
  3. creynolds2412
    creynolds2412 Guest
    help me with issue

    I purchased a 12 month Xbox Live card for 29000 Microsoft reward points. Microsoft took my 29000 points and then declined the order. what canbe done?
     
    creynolds2412, May 5, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
     
    XBLRewards8, May 8, 2017
    #4
  5. XBLRewards8 Win User

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
  6. Smwutches Win User

    REWARD DECLINED

    Since that is not a Xbox Rewards program offer, Rewards support will not be able to assist. If that was done through the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  7. lllWormWoodlll Win User

    Pre-order declined

  8. bowski477 Win User

    Declined my Order?

    If you were able to play the game and all of a sudden you got this message you may want to contact official support and speak with billing. If the money was already taken from your account and you have not seen a refund they're the only ones that could
    assist you further support.xbox.com/contact-us
  9. Onyx Is Here Win User

    Order of giftcard declined

    Sorry to hear it. You may need to contact your bank to find out why the order was declined.

    If you need to contact Xbox support you can do that here https://support.xbox.com/contact-us
Thema:

Rewards Order Declined

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