Rewards not working

Discus and support Rewards not working in XBoX Rewards & Social to solve the problem; i have bought so much and have not gotten the ryt rewards or my star have not moved and its im not happy spend all this not get seen... Discussion in 'XBoX Rewards & Social' started by BETTERDAYZ420, May 11, 2017.

  1. Rewards not working


    i have bought so much and have not gotten the ryt rewards or my star have not moved and its im not happy spend all this not get seen

    :)
     
    BETTERDAYZ420, May 11, 2017
    #1
  2. Rewards not working?

    Did you recently join the program or add the gold membership? It can sometimes take till the end of the month for everything to properly register.

    -

    Also you can post here if you're still having issues with it:
    forums.xbox.com/.../29.aspx
     
    DigitalAssassin, May 11, 2017
    #2
  3. OnesDay
    OnesDay Guest
    Rewards not working?

    Hello, I tried to get to 25k gamerscore reward and its telling me to go gold.

    I am gold, but its not working.
     
    OnesDay, May 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Rewards not working

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time or you need at least 1 star level in order to receive VIP rebates.
     
    Smwutches, May 11, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello BETTERDAYZ420,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. You can check your current MyVIP level/progress
    at (Xbox Live Rewards).

    You did not receive payback in February since your purchase went towards the XOXO Rewards offer that month. Purchases can only be Rewarded once, so it was not possible to get progress for an offer and MyVIP payback. Your purchases since then have been for
    game consumables, which are not eligible for MyVIP. It is too early to see any MyVIP payback for May, as outlined in our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    rewards not working

    Hello Zeus Swerve,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since your recent purchases have all been consumables, those are not eligible for MyVIP.
  7. I Dashboard It Win User

    Rewards Not Working?

  8. XBLRewards8 Win User

    Rewards not working

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  9. XBLRewards8 Win User

    Rewards not working

    Hello BETTERDAYZ420,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. You can check your current MyVIP level/progress
    at (https://rewards.xbox.com/myrewards/).

    You did not receive payback in February since your purchase went towards the XOXO Rewards offer that month. Purchases can only be Rewarded once, so it was not possible to get progress for an offer and MyVIP payback. Your purchases since then have been for
    game consumables, which are not eligible for MyVIP. It is too early to see any MyVIP payback for May, as outlined in our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  10. GiannaGiovanello Win User

    Rewards not working

    thank you so much! I was finding it difficult to figure out where to send my issue.
Thema:

Rewards not working

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