Rewards not working after update

Discus and support Rewards not working after update in XboX Insiders to solve the problem; Like many here I had to reset my xbox after the 3rd of May update. Most things are working (apart from the rewards app not recognising location as... Discussion in 'XboX Insiders' started by /u/nitraMBr, May 4, 2023.

  1. /u/nitraMBr
    /u/nitraMBr Guest

    Rewards not working after update


    Like many here I had to reset my xbox after the 3rd of May update. Most things are working (apart from the rewards app not recognising location as reported earlier) however whenever I want to turn in a gamepass quest reward it now gives an error, and tells me to try again later. This happens on my series X, on my phone app and on my one x that is not in the preview program.

    Is anyone else having similar issues or is it just me?

    Thanks

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    /u/nitraMBr, May 4, 2023
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  2. Smwutches Win User

    How to change Live Rewards Email language?

    When you migrate your Xbox account it doesn't automatically update the Rewards program. You would have to opt out of the Rewards program and re-register after a few days in order to update your information.
  3. roypop Win User

    microsoft rewards not working today on xbox one

    If you are a member of the skip a head program and on the newer os, there has been an issue seen so far with the latest update and the Microsoft rewards. I was able to do a hard reset and get in after that. To do a hard reset, you hold the button
    down then give it 20-30 seconds and start it back up. That worked for me. Also be on the look out for updates for the rewards app on the xbox, that may come to help fix the issue as well.
    no did hard rest ones i seen it was not working did not work
  4. Coach Mahoney Win User

    microsoft rewards not working today on xbox one

    If you are a member of the skip a head program and on the newer os, there has been an issue seen so far with the latest update and the Microsoft rewards. I was able to do a hard reset and get in after that. To do a hard reset, you hold the button down
    then give it 20-30 seconds and start it back up. That worked for me. Also be on the look out for updates for the rewards app on the xbox, that may come to help fix the issue as well.
  5. XBLRewards8 Win User

    Follow up to a quest completion. Still waiting for the balance to update.

    Hello web jazz,

    After investigating, we see that since your account was adjusted after Rewards were closed for your region, the new event is not displaying since your region is not eligible for any new offers or Rewards. We have escalated this issue to another team to investigate,
    but we see that the Credits are pending in your account. Our other team is now working on allowing these events to update visually on the website. Apologies for the confusion.
  6. Smwutches Win User

    My emblem remains the champion acquired with less than 25 thousand gamescore...

    Keep in mind that gamerscore only updates once a month on the Rewards site. So if you just got to 25,000 on or after May 1, you may not see it update until after June 1.
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Rewards not working after update

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