Rewards not posting!

hi, I have been a rewards member since Sept. 2014 and have made several pre-order purchases of major titles. Titles like, fifa 15, 16, 17, doom, gears of war etc... all bought from the xbox store. More recently i preordered destiny 2, and fifa 18. To this
date my lifetime rewards are only 4000 it should be so much more than that. Please review my purchases and update my rewards total. Gt: Wiz Gamer Drew. Thank you.

:)

 

Rewards not posting

Hello LONEWOLF JOHN,

We responded to your previous post at (xbox live rewards not posting to account).

 

rewards not posting

Hello LONEWOLF JOHN,

No problem! We are currently monitoring user response to the new forum setup. Sorry about the confusion. Again, we apologize for not being able to provide an immediate fix for this problem. As it is a database issue, our support tools are not suited for
that task, which is why this issue has been escalated to another team. In the meanwhile, you may receive additional deposit messages, as we will continue to attempt a deposit into your account. Some users have been known to get a deposit in this manner.

 

Hello Wiz Gamer Drew,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. You can check your current MyVIP level/progress
at (Xbox Live Rewards).

For example, a pre-order of Destiny 2 would not qualify for MyVIP, since it is a pre-order. However, it does qualify for one current offer, Games on Demand, but that offer requires the purchase of three eligible titles to complete.