Rewards Not Posting..

MajorIris · Apr 10, 2017

I noticed my xbox live rewards hasn't updated, made a few purchases, and not received any credit back or anything.

Thanks!

:)

XBLRewards8 · Apr 10, 2017

Rewards not posting

Hello LONEWOLF JOHN,

We responded to your previous post at (xbox live rewards not posting to account).

XBLRewards8 · Apr 10, 2017

rewards not posting

Hello LONEWOLF JOHN,

No problem! We are currently monitoring user response to the new forum setup. Sorry about the confusion. Again, we apologize for not being able to provide an immediate fix for this problem. As it is a database issue, our support tools are not suited for
that task, which is why this issue has been escalated to another team. In the meanwhile, you may receive additional deposit messages, as we will continue to attempt a deposit into your account. Some users have been known to get a deposit in this manner.

Smwutches · Apr 10, 2017

You'll want to post in the support section of this forum in order for support to check into it for you.

MajorIris · Nov 3, 2018

You'll want to post in the support section of this forum in order for support to check into it for you.
Click to expand...

Odd, I did do that, not sure how it ended up here.

Btw, Hi Smwutches!

Smwutches

Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. So it may still be too early to see credits pending for March purchases. You'll want to post in the support section of this forum in order for support
to check into it though.

Smwutches

You'll want to post in the support section of this forum in order for support to check into it for you.

XBLRewards8

Hello LONEWOLF JOHN,

We responded to your previous post at (https://forums.xbox.com/en-US/thread/6be894c3-78bd-4431-8a8b-82e422901e3b).

XBLRewards8

Hello LONEWOLF JOHN,

No problem! We are currently monitoring user response to the new forum setup. Sorry about the confusion. Again, we apologize for not being able to provide an immediate fix for this problem. As it is a database issue, our support tools are not suited for
that task, which is why this issue has been escalated to another team. In the meanwhile, you may receive additional deposit messages, as we will continue to attempt a deposit into your account. Some users have been known to get a deposit in this manner.

LONEWOLF JOHN

Thank you for your response. I was using the forum incorrectly and did not see your response right away! I understand your answer to my question and will remain patient while your team works on a resolution! I apologize for the repeated posts! Thx

Rewards Not Posting..