Rewards not posting to my account.

Hello Jonell A Smith,

We see that there may be an issue with your Gears of War purchase, and are investigating. However, you mention "all the time", but this is the only game pre-order we see. Can you provide any rough dates for your other pre-orders?

Hello Jonell A Smith,

We will continue this discussion in your new thread at (http://forums.xbox.com/en-US/thread/d9677deb-39d0-4881-b63b-d7367818bd7e).

The credits would be scheduled for deposit at the end of the month.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month. The credits you had deposited recently would have been credits you earned before May 1.

That's fine. I understand that portion of it. I guess I should have added one more thing. There used to be an option to request a deposit. It no longer appears on the rewards page. Has that option been removed?

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
for deposit so it is no longer necessary to request one.

The credits would be scheduled for deposit at the end of the month.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month. The credits you had deposited recently would have been credits you earned before May 1.