Rewards Not Pending

Discus and support Rewards Not Pending in XBoX Rewards & Social to solve the problem; I bought an Xbox One-S through the store so I could earn the 50,000 reward credits but I still do not see them pending. I used the "Get Started" link... Discussion in 'XBoX Rewards & Social' started by FLAPPY McHAPPY, Dec 25, 2016.

  1. Rewards Not Pending


    I bought an Xbox One-S through the store so I could earn the 50,000 reward credits but I still do not see them pending. I used the "Get Started" link and I made sure I was signed in. I entered the promo code for expedited shipping too. Please help make
    sure I get these!

    :)
     
    FLAPPY McHAPPY, Dec 25, 2016
    #1
  2. Anguis Rex
    Anguis Rex Guest
    50K Rewards Not Pending

    Hello, I have not received my 50,000 points from the Xbox One S upgrade promotion. Last time I checked in on these points, I pointed out there was a discrepancy between the FAQ and the promotions terms and agreements. However, I have now gone beyond both
    of the dates where the points should be pending. According to the FAQ and other answers regarding these issues here on the support, the accumulated points should have showed up on the 30th of December. They did not. According to the terms and agreements of
    the promotion, they should have showed up on the 1st of January, or 15 days after shipping; they did not. I have seen a multitude of people have problems with this promotion, so I would like to resolve this as quickly as possible as I would like to use the
    deposited points to preorder a February purchase. Thank you.
     
    Anguis Rex, Dec 26, 2016
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    50K Rewards Not Pending

    Hi AKA Da BIZNESS. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience and apologies for the inconveniences.
     
    XBLRewards3, Dec 26, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards Not Pending

    Hello FLAPPY McHAPPY,

    From the FAQ for that offer:





    When will I receive my Rewards Credits?

    Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





    Since your purchase was made recently, it is too early for those Credits to appear as pending.
     
    XBLRewards8, Dec 27, 2016
    #4
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Rewards Not Pending