Rewards not occurring from live account

from my Xbox one I haven't been recieving credit for purchases from Xbox live rewards, as well as the latest "freedom" offers, I completed 6 achievements on warframe however it won't allow me to get the 75 plat. I purchased 6 titles on the Xbox live store
in 2015/16 and I've never recieved my points for doing so.

:)

 

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

 

Account Transition from Child to Adult Not Occurring

Hi,To promote a child account to an adult account do the following.

Sign in to Xbox LIVE by using the account that you want to change.

Go to Settings, and then select Account.

Select Promote Child Account. This should make your account into an adult account but you must prove that your are an adult in your country, as the age is different for different parts of the world. Check out the link below for more info.

support.xbox.com/.../online-safety

 

Hello Squrrel666999,

It takes us up to 96 hours to receive any new activity. Since your achievements were unlocked in the last few days, it has been too early for our system to process those changes.

Regarding your Credits, we see multiple payback events for 2015-2016. However, we only automatically perform deposits at 5000 or more pending Credits, so your more recent payback events in June-December have not yet been deposited. You can manually request
to be scheduled for a deposit from your MyRewards page. You can also view all your Credit and deposit events from the MyStatement on that same page.