Rewards not giving credit???

Discus and support Rewards not giving credit??? in XBoX Rewards & Social to solve the problem; I did the January survey and they said I would receive my points shortly but still haven't received them. Please have a look at my account... Discussion in 'XBoX Rewards & Social' started by Nigthawk0123, Jan 10, 2017.

  1. Nigthawk0123
    Nigthawk0123 Guest

    Rewards not giving credit???


    I did the January survey and they said I would receive my points shortly but still haven't received them. Please have a look at my account

    :)
     
    Nigthawk0123, Jan 10, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Freedom rewards not giving a reward

    Hello DevilshCow3,

    Please note that our program runs on the GMT time zone. We see you had 4 purchases on the 24th, and one on the 25th, which are likely the purchases you mention. Since it takes up to 96 hours to process new activity, your purchase on the 25th was not processed
    until yesterday. We see that this offer has completed and is pending in your account.
     
    XBLRewards8, Jan 10, 2017
    #2
  3. DevilshCow3
    DevilshCow3 Guest
    Freedom rewards not giving a reward

    I completed all of the freedom rewards and the last update I bought $15 in one game $9 in another and $10 in the last but when it updated it said only two of the three games I spent $5 on for the punch card but I bought all three purchases on the same day
    so it should have finished but it didn’t and there’s only one day left to complete what I already did
     
    DevilshCow3, Jan 10, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Rewards not giving credit???

    It normally takes about 96 hours for credits to show as pending after taking a survey. There is a bit of a delay with this month's though. As long as the site shows you've completed the survey, you will receive the credits. If you still need support to look
    into it, you will need to post in the Xbox Rewards Questions forum.
     
    Smwutches, Jan 10, 2017
    #4
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Rewards not giving credit???