rewards not given

Discus and support rewards not given in XBoX Rewards & Social to solve the problem; hi i was told my warrior mission rewards were not deposited into my account because my microsoft account was not in the same country as xbox account so... Discussion in 'XBoX Rewards & Social' started by rezstar2009, Jul 19, 2017.

  1. rezstar2009
    rezstar2009 Guest

    rewards not given


    hi i was told my warrior mission rewards were not deposited into my account because my microsoft account was not in the same country as xbox account so i changrd them to same country and rewards were not deposited into my account.

    :)
     
    rezstar2009, Jul 19, 2017
    #1
  2. AngelWolf 777
    AngelWolf 777 Guest
    Rewards not given

    i turned in my rewards points on 12/27/16 & they still have not shown up on my account. also, apparently there are 2 accounts for my email & noone seems to know why or can help. please tell me what is going on with this. thank you!!
     
    AngelWolf 777, Jul 19, 2017
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    Rewards not given

    Hi AngelWolf. If you requested a deposit on December 27, it would have been scheduled for the January 12th deposit. Hang tight!
     
    XBLRewards3, Jul 19, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    rewards not given

    Hello OneChannel38205,

    Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
    as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.
     
    XBLRewards8, Jul 19, 2017
    #4
  5. XBLRewards8 Win User

    rewards not given

    Hello OneChannel38205,

    Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
    as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.
  6. XBLRewards3 Win User

    Rewards not given

    Hi AngelWolf. If you requested a deposit on December 27, it would have been scheduled for the January 12th deposit. Hang tight!
  7. XBLRewards8 Win User

    Rewards not given

    Hello Hazleuth,

    Apologies for the inconvenience. There is currently an issue with our source for purchase data that is currently in the process of being resolved. This issue has resulted in us being unable to receive purchase information past January 22nd. Once this issue
    has been resolved and that information begins to flow again, you should see your offer progress appropriately. Using another source, we see that your purchases were made on the 28th. Since we receive purchases with the date you made the purchase and not when
    we receive it, once this issue is resolved, the offer should progress as expected. Again, we apologize for any inconvenience caused by this delay.
  8. XBLRewards8 Win User

    No rewards given

    Hello ToothyBench2239,

    Unfortunately, we cannot disclose purchase information to an account that is not your own. For your account, we do not see any purchases since September 2016.
  9. Ishan8123 Win User

    Credit rewards not given

    Hi, please create a post in Xbox rewards
    Support Forum     and they will get back to you within 24 to 48 hours Monday to Friday.
Thema:

rewards not given

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