Rewards not deposited

Marcelo di Iorio · May 4, 2017

I have requested two times to deposit my rewards. First time I have received a message saying I had to update my account. I did it and started the process again. I'm still waiting.

Thanks.

:)

DK PARANOIA · May 4, 2017

Rewards not deposited

it's been over a year and still haven't received my rewards or know when I will be compensated for waiting so long I would love to see a resolution but don't know when that will be

MemnochDevil · May 4, 2017

Rewards not deposited

Okay, thank you. I thought that if I got them by the 30th that they would be there on the 1st.

XBLRewards8 · May 5, 2017

Hello mdiiorio,

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Spanish Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your account has successfully been re-registered. If you open a new post
after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Murphs-A47006C9-2185

All rewards over 5,000 take 1 cycle to deposit. Rewards deposited between the 1st and 15th deposit at the end of the month and the 16th and 30th/31st are deposited in the middle of the following month.

FACELESSICE

Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
a link to the forum

forums.xbox.com/.../29.aspx

Smwutches

If you check your digital returns at
http://commerce.microsoft.com it should show you if it is deposits from the rewards program. You can also check your rewards statement on the MyRewards section of the rewards site for when deposits took place. If they took place at the same time as the
deposits on the billing site, then those are definitely from your rewards deposits.

Currency from the rewards program will expire one year after the deposit if it's not used.

There is no word on if/when the program will shut down.

Smwutches

For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum. There was no deposit scheduled for the 14th. The first deposit for this month took place on the 12th. If you requested a deposit on or after the 9th, the
credits would be scheduled for the end of the month deposit.

Smwutches

$1.15 would be a deposit of 1,015 credits. If that's how many it shows were deposited on the Rewards site, then the deposit was correct.

Rewards not deposited