Rewards not being issued although renewed Live account since last credit earned

Hello jsonik,

As mentioned in our pinned announcement at the top of the forums titled "Got questions? We've got your answer here!" (https://forums.xbox.com/xbox_support/xbox_rewards_support/f/29/t/2117592.aspx), we no longer award Credits for Xbox Live Gold renewals as
of July 2014.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

I don't work for the Rewards program so I can't do anything about that. If they show as pending, you would have the option to Request a Deposit on the MyRewards section of the site. If the program has had an issue making deposits in your account, that would
also be noted on that page. If your account status shows that everything is good, then your previous request may have already gone through. Your Lifetime Credits earned includes all credits you have earned since joining the program, that includes pending and
deposited credits. If they have been deposited, that would be noted in your statement on the MyRewards section of the site and would show when the credits were deposited.

I'm still having serious problems with xbox live rewards I have not earned any of the eligible reward points at all.

In Decemeber xbox one had a rewards offer that you earn double rewards credits and free microsft points for purchasing the new releases and renewing gold, so I purchased Watchdogs 2 and Battlefield 1 and also purchased two lots of watchdogs 2 DLC and renewed
my xbox live gold membership but I have not been credited reward credits or the microsft points promised.

my reward points for monthy subsriptions are not being added to my xbox live rewards amount since 2014 when i last used my xbox 360 . i have a xbox one now and been getting live gold subs for the last 6 months so microsoft need to sort this out username
xbox live account coolkev273

As of July 1, 2014, there are no offers to receive credits for renewing gold.

The rewards credits that are supposed to be convertible to cash once you hit 5000 is still sitting at zero for me. I see this when I log in at http://rewards.xbox.com/myrewards :


Rewards member since: 28-12-2012

MyCredits
Fill up the meter to trigger your next deposit. When you reach at least 5,000 Rewards Credits, they will be converted into dollars and deposited into your Microsoft account around the 15th and 30th of every month. Tired of waiting? Once you have earned 1,000
Credits or more, you'll be able to request an early deposit.

You have 0 Credits

5,000 Credits

Next Deposit Date

29-01-2015

View MyStatement
MyRewards Breakdown
From MyVIP to completing Punchcards, Rewards Credits can be earned in any number of ways just by having fun on Xbox One or Xbox 360. Here are the main sources of your Rewards:

Start earning

MyAchievements
Xbox Live Gold Renewals
MyPunchcard
MySurvey
VIP Exclusives/Special Offers
I know for a fact that from the above activities that are supposed to give me rewards credits I have done at least 2, being completing achievements and renewing Xbox live gold. So I'd like to know why I'm not earning any credits here.