Rewards not being issued although renewed Live account since last credit earned

jsonik · Aug 3, 2017

The last time I was credited for renewing my Live account was in 2014 - I have renewed my Gold account multiple times since then but did not receive any credit.

Why?

:)

Scooter ZZZ Man · Aug 3, 2017

Missing Reward Credits

I have been a MS Rewards Member since 10-12-1014 and Gold Member even

longer. I realized I have NOT been getting the double rewards being a

Gold Member since the beginning of my Sign Up.. My Lifetime

Credits Earned is 114,750, when in fact I should have earned 229,500

Credits being a Gold Member

Juvash · Aug 3, 2017

credit reward

Good night, I renewed my live last month, but I did not credits on Xbox Live Rewards, I'm waiting for feedback on my question

Smwutches · Aug 3, 2017

As of July 1, 2014, there are no offers to receive credits for renewing gold.

XBLRewards8 · Nov 3, 2018

Hello jsonik,

As mentioned in our pinned announcement at the top of the forums titled "Got questions? We've got your answer here!" (Uh oh... that shouldn't have happened.), we no longer award Credits for Xbox Live Gold renewals as
of July 2014.