Rewards no deposited for Resident Evil Biohazard Pre-Order

Ivory0801 · Feb 9, 2017

Order# 11086215264 never received 15,000 rewards points or pre-order bonus content for resident evil biohazard.

:)

PowerCanine3859 · Feb 9, 2017

 No reward points (15,000) received for preordering :

No reward points (15,000) received for preordering :
February 28, 2017 Tom Clancy’s Ghost Recon®Wildlands - Gold Edition

February 7, 2017Sniper Elite 4 Digital Deluxe Pre-order Bundle

January 24 ,2017 RESIDENT EVIL 7 biohazard Deluxe Edition

Mister Maka · Feb 9, 2017

Resident Evil 7: Biohazard FAQ

There's something Evil lurking in this house, and it's almost time for you to meet. For the first time ever in a mainline Resident Evil title, experience true terror in the first-person. It's dark, so you might need a flashlight. To make the best of the
situation, we've put together this FAQ to get you ready for surviving the nightmares within Resident Evil 7: Biohazard.

Q: When is Resident Evil 7: Biohazard releasing?

A: Resident Evil 7: Biohazard will release in the United States on January 23rd, 2017 at 9:00PM (PST), other regions may vary. For Windows 10, Resident Evil 7: Biohazard will launch across regions on January 23rd at 4:00PM (PST).

Q: Is Resident Evil 7: Biohazard a Play Anywhere title?

A: It is! If you purchase Resident Evil 7: Biohazard through the Xbox Store, you'll be able to access the game on your Windows 10 PC via the Windows Store and vice versa.

Q: What are the PC requirements for Resident Evil 7: Biohazard?

A: For the best possible experience you’re looking for, you'll want to have the recommended hardware below:

Minimum

CPU/Processor: Intel® Core™ i5-4460, 2.70GHz or AMD FX™-6300 or better

GPU/Graphics: NVIDIA® GeForce® GTX 760 or AMD Radeon™ R7 260x with 2GB Video RAM

RAM: 8GB

Storage: 19GB

Recommended

CPU/Processor: Intel® Core™ i7 3770 3.4GHz or AMD equivalent or better

GPU/Graphics: NVIDIA® GeForce® GTX 1060 with 3GB VRAM

RAM: 8GB

Storage: 19GB

Q: Can I pre-order Resident Evil 7: Biohazard?

A: You can pre-order it digitally
here, or visit your local retailer.

Q: What do I get for pre-ordering Resident Evil 7: Biohazard?

A: Resident Evil 7: Biohazard is only available for digital pre-order on Xbox One. The Windows 10 version will be available at launch time. Below is the included content for Xbox One pre-orders, Windows 10 purchases, and retailer specific
pre-orders/purchases.

Xbox One Pre-order

Resident Evil 7: Biohazard Standard Edition

Xbox One Digital Copy

Survival Pack: Recovery Set

Resident Evil: Retribution (offered to all who purchase before February 7th, 2017)

Resident Evil 7: Biohazard Deluxe Edition

Xbox One Digital Copy

Survival Pack: Recovery Set

Season Pass

Resident Evil: Retribution (offered to all who purchase before February 7th, 2017)

Windows 10 Purchases

Resident Evil 7: Biohazard Standard Edition

Windows 10 Digital Copy

Survival Pack: Recovery Set

Resident Evil: Retribution (offered to all who purchase before February 7th, 2017) Resident Evil 7: Biohazard Deluxe Edition Windows 10 Digital Copy Survival Pack: Recovery Set Season Pass

Resident Evil: Retribution (offered to all who purchase before February 7th, 2017)

Limited Edition Purchase Options

Resident Evil 7: Biohazard Collector’s Edition (US GameStop Version)

Resident Evil 7: Biohazard base game

Mansion Music Box (8'' Tall) that plays a sample of Aunt Rhody with accompanying LED effects (removed period here)

Dummy Finger 4G USB Drive

Exclusive Metal Case

VHS Tape Box

Exclusive Lithograph

Creepy Note

Premium Packaging

Resident Evil 7: Biohazard Collector’s Edition (UK Game & Amazon Version)

Resident Evil 7: Biohazard Steelbook Edition

Mansion Replica

20th Anniversary Artbook

5 Lithographs

Dummy Finger 4G USB Drive

Alternative Inlay

Survival Pack: Action Set DLC

Retailer Specific Pre-orders

Gamestop
– Survival Pack, early access to “Madhouse Mode” difficulty and digital copy of Resident Evil: Retribution movie.

EB Games - Survival Pack, Early access to “Madhouse Mode” difficulty

Game - Survival Pack, early access to “Madhouse Mode” difficulty

Best Buy – Survival Pack

If you have any Support related questions regarding Resident Evil 7: Biohazard, head on over to the

Xbox One Support Forums to receive community help or select a contact method here at our
Contact Us page.

Smwutches · Feb 9, 2017

There has not been an offer to receive 15,000 credits just for preordering that game. It has been part of 2 games on demand punchcard offers. In order to quaify, you have to purchase a total of 3 eligible preorders to complete the offer and receive the credits.

For help with bonus content, you would want to post in the Sales and Promotions forum since that is not a Rewards program offer.

XBLRewards8 · Nov 3, 2018

Hello Ivory0801,

Your physical pre-order purchase of Resident Evil was not eligible for any offers, and therefore was not awarded any Credits. As Smwutches says, we cannot assist you with in-game pre-order content.

XBLRewards8

Hello Ivory0801,

Your physical pre-order purchase of Resident Evil was not eligible for any offers, and therefore was not awarded any Credits. As Smwutches says, we cannot assist you with in-game pre-order content.

Smwutches

There has not been an offer to receive 15,000 credits just for preordering that game. It has been part of 2 games on demand punchcard offers. In order to quaify, you have to purchase a total of 3 eligible preorders to complete the offer and receive the credits.

For help with bonus content, you would want to post in the Sales and Promotions forum since that is not a Rewards program offer.

XBLRewards8

Hello jeff1205,

Your Resident Evil purchase is not punching. As mentioned in our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles, you
will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Therefore it is too early to receive a punch for your purchase of Resident Evil 7.

XBLRewards8

Hello JIMZ32TT,

From our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles,
you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Since your third punch is from your pre-order of Resident Evil, you will receive those Credits around the end of January. Your purchase of Skyrim was not a pre-order, and did not award a punch, so without the Resident Evil punch you are at two out of three
punches.

XBLRewards8

Hello SithwithaMouth,

Since one of your pre-orders for this offer was Resident Evil, that title has some special conditions due to its later release date. From our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles, you
will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Rewards no deposited for Resident Evil Biohazard Pre-Order