Rewards mobile - is it possible to switch off the Bing KI ?

My apologies and I totally understand where you are coming from.

I have tried the Bing search on my mobile rewards app and it seems to be working normally without the use of the "KI" button" upon using Bing search. Any letters I put don't disappear as well.

It seems the app itself has the error.

I would recommend you reinstall the Mobile rewards app for troubleshooting.

You can also try to disable the Contextual search under settings > search.

however, if this doesn't work, you may need to directly contact Microsoft Rewards Department as they have tools to fix your Mobile Rewards App here on this link:

https://rewards.bing.com/support

Sorry but you should read the whole post; instead of reading "Rewards" and copy-paste your prepared answer automatically !

Hey, there!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

Since this is about the Microsoft Rewards points, there is a separate department that handles this kind of case which is the Microsoft Rewards Support.

No worries, I will provide you the direct link to Microsoft Rewards, you can submit your inquiry ticket here on this link. They will send you an update within 24 hours.

https://rewards.bing.com/support

Thank you so much for your time. I hope you have a great day!

Thanks Mister switch for posting, been waiting awhile for this and bing rewards

If you mean the weekly rewards in the app it most often is related to the mobile search even though it says edge or bing app search !