rewards issues

Discus and support rewards issues in XBoX Rewards & Social to solve the problem; Hi! It's about the mission:FREEdom Rewards:One-Two-FREE Punch:. Last month I spent more than $30 for the game :Lies Of Astaroth;... Discussion in 'XBoX Rewards & Social' started by silinlee, Nov 30, 2016.

  1. silinlee
    silinlee Guest

    rewards issues


    Hi!

    It's about the mission:FREEdom Rewards:One-Two-FREE Punch:.

    Last month I spent

    more than $30 for the game :Lies Of Astaroth;

    $5.98 for the game :Frozen Free Fall: Snowball Fight

    $9.99 for the game :ROBLOX,but I did not get the rewards.

    can you help me check this please,thanks very much.

    :)
     
    silinlee, Nov 30, 2016
    #1
  2. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, Nov 30, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Link in rewards email not working

    Hello BraveSir Paul,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program. You would have to contact their support team via the Microsoft Rewards page for assistance with any Microsoft Rewards issues.
     
    XBLRewards8, Nov 30, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    rewards issues

    Hello Silinlee,

    It looks like your Frozen purchase was not tracked for this offer. We are investigating why this is occurring with our platform and promotions teams. Once they bring us up to date, we'll update this thread with more information! Apologies for the inconvenience.
     
    XBLRewards8, Dec 1, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello silinlee,

    It looks like our platform team's fix went through. I can confirm that the 1, 2, FREE offer Credits are pending in your MyStatement. Apologies for the delay!
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
  7. Smwutches Win User

    answer the question

    i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

    Hello,

    Live rewards became MS rewards. So they are the ones you have to contact.

    Zero
    Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.
  8. XBLRewards8 Win User

    rewards issues

    Hello STRETCH 0891,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  9. Mister Gwyther Win User

    rewards issues

    Hey there Rebel! For help with the Rewards program, please create a new thread in the

    Rewards Forums     and one of their agents will assist you there. Thanks!
  10. l Hoax l Win User

    rewards issues

    Points aren't diposited instantly. I believe they are put into your account the 15th and the last of each month.
Thema:

rewards issues

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