Rewards is delay

I not received my credit for buy the items. Please fix the problem.

:)

 

xbox rewards, cap à l'ouest bloqué

For help with the Rewards program, you will need to post in the Xbox Rewards Questions support forum. There has been a delay in tracking achievements which is most likely the issue.

 

Pre order punch card

I had pre ordered 3 games from the pre order punchcard reward mission but it didn't complete and I did not receive the rewards, is there a delay to the rewards or did I just miss something? Ty in advance.

 

Hello GingerSpider707,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).