Rewards help - not receiving points

Hello xEPICx FaT Boii,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

please help, I need to receive my rewards points for my purchases. Thank you.

same with me except with the revolution promotion and the rewards error i am receiving. i recently bought the revolution for black ops II but am not receiving the 100 points for it and also when i start up rewards it says i have 400 points but in my console
there is only 150 PLZ help and thx

@ Miss Kleo, Yes I still need help. I still have not received any emails, or notification about my reward points. I have checked my rewards account as well. No Pending rewards or anything.