Rewards!? Hahaha

Why haven't I received a single point for any of my purchases that date back all the way to January 18, 2016? Also, why was my call suddenly "disconnected", with full service, when I was trying to speak to a representative about it?

:)

 

Rewards!? Hahaha

A


As of today....0

 

Rewards!? Hahaha

Hi xxDboy501xx. You currently do not have a MyVIP Star level, therefore do not qualify for payback on your eligible purchases. To unlock the first Star level, you need to purchase a total of $300 of eligible content. You are currently at 85% on your way
to unlocking a Star level. To learn more about MyVIP visit our
FAQ page. Thanks!

 

I have over $200 spent in the Xbox Store on digital content since I joined the program, and have only received my survey credits 11 months later.

 

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time or you need at least 1 star level in order to receive VIP rebates.

 

So u want me to name every purchase and offer dating back to January...? No thanks. This conversation will end in a console ban and me with 0 rewards. I'm quite familiar with how this story ends. I don't deal with being fornicated very well.

 

You don't have to list every purchase or anything, support will still check into your account, but if you remember any specific offers it helps them check for you.

The content that's show in the picture you posted wouldn't have been eligible for any offers which is why you didn't receive credits for those. If you are eligible for VIP rebates, your purchase of NBA 2k17 would have been part of your VIP rebate for November.
In-game consumables (NBA and Rainbow Six credits) are not eligible for credits unless there is a specific offer for them.

 

Hi xxDboy501xx. We've answered your previous post:
https://forums.xbox.com/en-US/thread/07cb6656-20e5-471b-8275-b3a2b05090e3

You currently do not have a Star level, and are at 85% to unlocking your first level. Since that is the case, you are not eligible yet for payback on purchases.