Rewards for purchases in April

So I have not been awarded any credits for my purchases in the latter half of April. I got my credits for the first half and those were deposited in mid-April. I havent earned any points since even though I have made half a dozen purchases. If someone
could look into this I would appreciate it.

...and no, they arent pending or too few to create a deposit.

:)

 

Not Receiving MyVIP Rewards for April + May

I have not received any rewards to all purchases for April and May. Please investigate.

 

Punch it up with digital pre-orders Completed

Hello,

I completed "Punch it up with digital pre-orders" mission 3 days ago but didn't got the reward yet.

Sniper Ghost Warrior 3

Release Date: 25 April

Purchase date: 24 April

Order #: 5492951373

Prey

Release date: 5 May

Purchase date: 21 April

Order #: 6315880596

Little Nightmares - Digital Edition

Release date: 28 April
Purchase date: 6 April

Order #: 6745755921

Thank you

 

MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.

 

Thank you for the info, I was unaware.

 

Thank you for the info. I had to look, apparently my second deposits in the past have been other rewards I have earned.

 

Hello Minioger,

Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

For future reference, as Murphs says, MyVIP is paid out as a monthly whole. Here is the relevant FAQ entry:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

For example, the deposit you received during the mid-month deposit was your MyVIP payback from March.