Rewards for purchases in April

Discus and support Rewards for purchases in April in XBoX Rewards & Social to solve the problem; So I have not been awarded any credits for my purchases in the latter half of April. I got my credits for the first half and those were deposited in... Discussion in 'XBoX Rewards & Social' started by Minioger, May 16, 2017.

  1. Minioger
    Minioger Guest

    Rewards for purchases in April


    So I have not been awarded any credits for my purchases in the latter half of April. I got my credits for the first half and those were deposited in mid-April. I havent earned any points since even though I have made half a dozen purchases. If someone
    could look into this I would appreciate it.

    ...and no, they arent pending or too few to create a deposit.

    :)
     
    Minioger, May 16, 2017
    #1
  2. Not Receiving MyVIP Rewards for April + May

    I have not received any rewards to all purchases for April and May. Please investigate.
     
    Dr Faustus 81, May 16, 2017
    #2
  3. Fares989
    Fares989 Guest
    Punch it up with digital pre-orders Completed

    Hello,

    I completed "Punch it up with digital pre-orders" mission 3 days ago but didn't got the reward yet.

    Sniper Ghost Warrior 3

    Release Date: 25 April

    Purchase date: 24 April

    Order #: 5492951373

    Prey

    Release date: 5 May

    Purchase date: 21 April

    Order #: 6315880596

    Little Nightmares - Digital Edition

    Release date: 28 April
    Purchase date: 6 April

    Order #: 6745755921

    Thank you
     
    Fares989, May 16, 2017
    #3
  4. Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, May 16, 2017
    #4
  5. Minioger
    Minioger Guest
    Thank you for the info, I was unaware.
     
    Minioger, May 17, 2017
    #5
  6. Minioger
    Minioger Guest
    Thank you for the info. I had to look, apparently my second deposits in the past have been other rewards I have earned.
     
    Minioger, May 17, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello Minioger,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

    For future reference, as Murphs says, MyVIP is paid out as a monthly whole. Here is the relevant FAQ entry:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    For example, the deposit you received during the mid-month deposit was your MyVIP payback from March.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    Rewards for purchases in April

    Hello Minioger,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

    For future reference, as Murphs says, MyVIP is paid out as a monthly whole. Here is the relevant FAQ entry:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    For example, the deposit you received during the mid-month deposit was your MyVIP payback from March.
  9. Murphs-A47006C9-2185 Win User

    Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
  10. Minioger Win User

    Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
    Thank you for the info, I was unaware.
  11. Minioger Win User

    Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
    Thank you for the info. I had to look, apparently my second deposits in the past have been other rewards I have earned.
  12. XBLRewards8 Win User

    Bought a game, but it doesn't show on myrewards

    Hello kadudesousa,

    You purchased Watch Dogs 2 last month (April 12). Since that was before the offer period for Rebel Rewards, it was not eligible for that offer.
Thema:

Rewards for purchases in April

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