"Rewards for pre-order" only working for a specific version of a game??

Hi,

So I subscribed to rewards.xbox.com, saw the available bounties, decided to earn some points by pre-ordering a game (among RE7, new Sniper Elite, For Honor, new Spiner, new South Park game etc) and bought the *deluxe* edition of Mass Effect Andromeda. Not
the regular/basic game pre-order (70€) but the deluxe (80€).

The money was taken alright but I don't see any progress on my "VIP status". Is that expected?

Are you supposed to buy the "basic" version of the game to get credits for the rewards program?

thx

:)

 

Tekken 7 digital deluxe pre-order

I pre-ordered my digital deluxe version of Tekken 7 about a month ago. My question is why haven't I received the 15,000 rewards credits shown in Xbox Live rewards for that title pre-order?

 

Did I need to buy the pre order version of the game on the xbox store?

As long as you purchased it before release, it's a pre-order. There's not a specific pre-order version you need to get. So you would already be set up for the beta. Once it's available you'll automatically have access.

 

You'll want to post in the Xbox Rewards Questions forum in order for support to check for you. I believe the deluxe versions do count, but there has been an issue with that game showing up in the normal amount of time.