Rewards email issue

Discus and support Rewards email issue in XBoX Rewards & Social to solve the problem; I have been reporting this for years and yet still no one cares to fix the issue, every reward email I get has the message: There seems to be an issue... Discussion in 'XBoX Rewards & Social' started by Annie UK, Oct 11, 2017.

  1. Annie UK
    Annie UK Guest

    Rewards email issue


    I have been reporting this for years and yet still no one cares to fix the issue, every reward email I get has the message:

    There seems to be an issue with you account. Please reach out to our support forum team

    Every time I reach out I get told there is a problem with the account your end and I cannot do anything to fix it, but then no one at Microsoft actions the report and fixes the issue and all that happens it the forum post gets locked

    Please could someone fix this, you know what the problem is and it is a joke that this has been ongoing for so long!

    :)
     
    Annie UK, Oct 11, 2017
    #1
  2. XboxMaster1980
    XboxMaster1980 Guest
    Rewards Issue Email

    hello got an email from xbox rewards, there's an issue with my account ? please contact the support forum ! what i need to do now, I'm at the right place here ?
     
    XboxMaster1980, Oct 11, 2017
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    Rewards Issue Email

    Hello XboxMaster1980. There is an issue with your Microsoft account that is preventing us from making a successful deposit. You currently have multiple billable accounts associated with your Microsoft account. This issue has been escalated and we will continue
    to attempt a deposit. Thanks for your patience.
     
    XBLRewards3, Oct 11, 2017
    #3
  4. Mr Hairs
    Mr Hairs Guest

    Rewards email issue

    I've had the exact same issue for going on two years now. It's beyond pathetic that it hasn't been resolved in this time, and that MS don't seem to be the slightest bit interested in resolving the problem.

    Because of this and other customer service issues, I've switched to PS4 as my main console now.
     
    Mr Hairs, Oct 11, 2017
    #4
  5. Padraig Post
    Padraig Post Guest
    Just noticed it says the same on mone
     
    Padraig Post, Oct 11, 2017
    #5
  6. Maurerk
    Maurerk Guest
    Says the same thing on mine too now!
     
    Maurerk, Oct 12, 2017
    #6
  7. Annie UK
    Annie UK Guest
    there you go I get the same response to this question iin support, they are looking into it with no estimate of when it will be fixed, which after so long is pathetic
     
    Annie UK, Nov 3, 2018
    #7
  8. Nathan Ireland Win User

    Weekly Rewards not registering / Rewards Customer service=[mod removed]

    Thanks for help . Lol 😆

    I'm not having an issue sending emails to the rewards department. I'm on my 25th email to the rewards department.

    I having an issue with the rewards department understanding my issue So that it can be fixed.

    Or getting them to respond back to a email.

    Rewards department has not been properly trained. 😑
  9. Annie UK Win User

    Rewards email issue

    there you go I get the same response to this question iin support, they are looking into it with no estimate of when it will be fixed, which after so long is pathetic
  10. Maurerk Win User

    Rewards email issue

    Just noticed it says the same on mone
    Says the same thing on mine too now!
  11. Mr Hairs Win User

    Rewards email issue

    I've had the exact same issue for going on two years now. It's beyond pathetic that it hasn't been resolved in this time, and that MS don't seem to be the slightest bit interested in resolving the problem.

    Because of this and other customer service issues, I've switched to PS4 as my main console now.
  12. XBLRewards3 Win User

    Rewards Issue Email

    Hello XboxMaster1980. There is an issue with your Microsoft account that is preventing us from making a successful deposit. You currently have multiple billable accounts associated with your Microsoft account. This issue has been escalated and we will continue
    to attempt a deposit. Thanks for your patience.
Thema:

Rewards email issue

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