Rewards doesn't know I'm gold

Discus and support Rewards doesn't know I'm gold in XBoX Rewards & Social to solve the problem; Rewards has been nagging me to renew gold, and now thinks it's expired. My gold never expired and is renewed through June. GT: SwordofWhedon... Discussion in 'XBoX Rewards & Social' started by JeffKleist, Dec 22, 2016.

  1. JeffKleist
    JeffKleist Guest

    Rewards doesn't know I'm gold


    Rewards has been nagging me to renew gold, and now thinks it's expired. My gold never expired and is renewed through June. GT: SwordofWhedon

    :)
     
    JeffKleist, Dec 22, 2016
    #1
  2. JeffKleist
    JeffKleist Guest
    Rewards doesn't know I'm gold

    Rewards has been nagging me to renew gold, and now thinks it's expired. My gold never expired and is renewed through June. GT: SwordofWhedon
     
    JeffKleist, Dec 22, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Rewards doesn't know I'm gold

    Hello SwordofWhedon,

    Purchases and other changes take up to 96 hours to be processed by our program. When your previous subscription ended, there was a brief period where we were receiving you renewal information where your subscription was not recognized. We have since received
    your renewal and your Gold subscription has again been recognized. Apologies for the confusion.
     
    XBLRewards8, Dec 22, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards doesn't know I'm gold

    XBLRewards8, Dec 27, 2016
    #4
  5. XBLRewards8 Win User

    Rewards doesn't know I'm gold

  6. XBLRewards8 Win User

    Rewards doesn't know I'm gold

    Hello SwordofWhedon,

    Purchases and other changes take up to 96 hours to be processed by our program. When your previous subscription ended, there was a brief period where we were receiving you renewal information where your subscription was not recognized. We have since received
    your renewal and your Gold subscription has again been recognized. Apologies for the confusion.
  7. Muganra0 Win User

    i need someone for refer-a-friend

    i only used the free month gold that was given with the console, i'm from a country in which the program is avaible and i have xbox live rewards active, i don't know why it doesn't work but it should
  8. DigitalAssassin Win User

    VIP Status

    Nah I'm a rewards member as well. Oh well doesn't really matter. I know myself I'm a Halo god. Hahaha!
  9. XBLRewards8 Win User

    Rewards showing I'm not gold...

    Hello IVI GAM3R IVI,

    Apologies for the inconvenience. There is currently an issue with some preview program members were new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience caused by this delay.
Thema:

Rewards doesn't know I'm gold

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