Rewards doesn't count my lst purchases

Discus and support Rewards doesn't count my lst purchases in XBoX Rewards & Social to solve the problem; the reward program says 0 credits even tho i made couple of purchases and is telling me you can get up to 10 back if you go gold but im already gold is... Discussion in 'XBoX Rewards & Social' started by Dark N3bulaPR, May 8, 2017.

  1. Rewards doesn't count my lst purchases


    the reward program says 0 credits even tho i made couple of purchases and is telling me you can get up to 10 back if you go gold but im already gold is acting as if i didn't update my gold and as if i didn't made purchases i need help

    :)
     
    Dark N3bulaPR, May 8, 2017
    #1
  2. MadStalk21
    MadStalk21 Guest
    Content purchase not recognized

    I recently purchased some content from the Xbox store and it doesn't reflect on my live rewards account ... I also placed an order for a new console does that purchase count towards my live rewards as well?
     
    MadStalk21, May 8, 2017
    #2
  3. Lavindathar
    Lavindathar Guest
    Bundle / MyVIP Help Required

    Ok Thankyou Rewards doesn't count my lst purchases :) so if I'm understanding correctly, as long as the bundle doesn't qualify towards another ongoing 'mission' on my rewards, I get the rebate value. I can't get the my mission progress and the rebate at the same time?
     
    Lavindathar, May 8, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards doesn't count my lst purchases

    Hello Dark N3bulaPR,

    Apologies for the inconvenience. There is currently an issue correctly identifying new subscriptions due to some recent changes in the database. We are working on correcting this issue. We see that this issue has not yet affected your payback from previous
    months, but will have an impact on your payback for April. Once we have a resolution for this problem, we will review the users affected and adjust as necessary by creating a duplicate event to reflect the double amount back that Gold members are entitled
    to. Please note that this may cause you to see one payback event at 5%, and then a duplicate event once we resolve this issue. Again, we apologize for this inconvenience, and hope to have this issue resolved as soon as possible. If you are curious why your
    payback for April has not yet appeared, this is outlined in our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, May 9, 2017
    #4
  5. XBLRewards8 Win User

    Rewards doesn't count my lst purchases

    Hello Dark N3bulaPR,

    Apologies for the inconvenience. There is currently an issue correctly identifying new subscriptions due to some recent changes in the database. We are working on correcting this issue. We see that this issue has not yet affected your payback from previous
    months, but will have an impact on your payback for April. Once we have a resolution for this problem, we will review the users affected and adjust as necessary by creating a duplicate event to reflect the double amount back that Gold members are entitled
    to. Please note that this may cause you to see one payback event at 5%, and then a duplicate event once we resolve this issue. Again, we apologize for this inconvenience, and hope to have this issue resolved as soon as possible. If you are curious why your
    payback for April has not yet appeared, this is outlined in our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  6. bartvincke1 Win User

    Mass Effect Legendary Edition Reward Punch card not completing

    It doesn't count if you already had the game or preordered the game before the reward came out. Purchase must be through the punch card for it to count.

    Not worth it though, its not an additional 6000 on top of the purchase points you already get for buying it ( which is just under 6000 ) .

    at least that was my case with another game I bought for the 6000 reward punchcard, phoenix rising. Regular purchase reward points were not awarded, only the 6000 from the punch card was.
  7. Lavindathar Win User

    Bundle / MyVIP Help Required

    Subscriptions, in-game consumables, and pre-orders don't count towards VIP. Anything else is eligible so the bundle and any games that are on sale will count. If you do purchase a game that is eligible for another offer on the site at the time, the purchase
    will count towards that offer instead of your rebate, but will count towards your VIP progress.
    Ok Thankyou :) so if I'm understanding correctly, as long as the bundle doesn't qualify towards another ongoing 'mission' on my rewards, I get the rebate value. I can't get the my mission progress and the rebate at the same time?
  8. blueamcat Win User

    Xbox rewards

    Unfortunately no. Past purchases can't be counted toward rewards points. :(
  9. XBLRewards3 Win User

    Games on Demand - Where is my 15,000 Rewards Credits?

    Hi lfomariano. Only purchases made in your Xbox Live Rewards currency counts towards the program. Since your purchases were not made in the same region, they do not count towards offers.
Thema:

Rewards doesn't count my lst purchases

Loading...
  1. Rewards doesn't count my lst purchases - Similar Threads - Rewards doesn't count

  2. My fortnite crew doesn't give me my rewards

    in XBoX Games and Apps
    My fortnite crew doesn't give me my rewards: So I had bought fortnite crew but it never gave me anything and when I check Microsoft it says I'm sunscried and that'll expire March 27th but when I check fortnite it say that it will expire on...
  3. Won prize on ms rewards but no email and doesn't appear on orders

    in XBoX on Windows
    Won prize on ms rewards but no email and doesn't appear on orders: As the title says, I won a surface pro 9 playing scratch and win within ms rewards on the Xbox. I got the congratulations screen as well as a unique code. I was told that I would be emailed to...
  4. Why doesn't the Reward page open in my browser?

    in XBoX on Windows
    Why doesn't the Reward page open in my browser?: I just see the blank page and it doesn't load anything other than the Microsoft logo and won't let me redeem my points 15972351-eab0-4fcd-b38b-f55821a998fb
  5. Q not support in Egypt and any one need to entre the Microsoft rewards doesn't enter if you...

    in XBoX on Windows
    Q not support in Egypt and any one need to entre the Microsoft rewards doesn't enter if you...: Xbox not support in Egypt and any one need to entre the Microsoft rewards doesn't enter if you need to entre you need to link your account to another account in country that Xbox contain...
  6. Microsoft reward doesn't open in my Xbox series X.

    in XBoX on Windows
    Microsoft reward doesn't open in my Xbox series X.: It says for me that the current market doesn't support this. I have my location in US but it still says this. I even tried to reinstall but it doesn't work. 0e3628d9-0eb1-4245-8b49-eeca3a56df92
  7. my reward credits doesn't deposited into my account

    in XBoX Rewards & Social
    my reward credits doesn't deposited into my account: my reward credits doesn't deposited into my account why ? f4488873-554b-4346-be9e-c445239a23d1
  8. My reward account doesn't add up.

    in XBoX Rewards & Social
    My reward account doesn't add up.: My reward account doesn't add up. Release goals and I don't get credited points. What can I do? ddb780fc-8f1e-4ee0-b07e-6df2b0baf13c
  9. Reward credit for Dec 2016 doesn't seem right

    in XBoX Rewards & Social
    Reward credit for Dec 2016 doesn't seem right: Hi, the reward credit I received for Dec 2016 doesn't seem to add up. Can you please help to check? 30ef8054-df85-448a-9f16-64e100f87ce1
  10. The program "I love horror" doesn't reward me!

    in XBoX Rewards & Social
    The program "I love horror" doesn't reward me!: I bought Bioshock: The Collection more than 96 hours ago but still I haven't the 5000 points that I must have for the program "I love horror" because I spent more than 48,59 euro and I need to...