Rewards Deposits

It says I need to update my billing info on my account but it is correct. The information is correct. Please deposit my credits. Thanks

:)

 

Rewards will not Deposit

My Rewards will not Deposit. Please force a Deposit. Thank you.

 

microsoft balance and xbox live reward deposit refund

If you check your digital returns at
http://commerce.microsoft.com it should show you if it is deposits from the rewards program. You can also check your rewards statement on the MyRewards section of the rewards site for when deposits took place. If they took place at the same time as the
deposits on the billing site, then those are definitely from your rewards deposits.

Currency from the rewards program will expire one year after the deposit if it's not used.

There is no word on if/when the program will shut down.

 

Hello vVv ORION,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
while our other team works on a solution.