Rewards. Credits will not deposit into my microsft account should have been deposted on the ...

Discus and support Rewards. Credits will not deposit into my microsft account should have been deposted on the ... in XBoX Rewards & Social to solve the problem; my rewards were not deposted on the 15th of December and the button to request early deposit is missing I have over 50000 credits and have never had an... Discussion in 'XBoX Rewards & Social' started by Jayrebel80, Dec 27, 2016.

  1. Jayrebel80
    Jayrebel80 Guest

    Rewards. Credits will not deposit into my microsft account should have been deposted on the ...


    my rewards were not deposted on the 15th of December and the button to request early deposit is missing I have over 50000 credits and have never had an issue getting them. Before and would not be a big deal but the game I was planning on getting sale ends
    on the 29th of December please help

    :)
     
    Jayrebel80, Dec 27, 2016
    #1
  2. Xbox live rewards credits not deposited

    as of the move of Xbox live rewards, I have reward credits on my account that have not been deposited into my mocrosoft account.

    I would like them deposited please.... it stated you deposit on 15th and 30-31st of the month. There is no longer a self request option to do this.

    Did wish for deposit around 15th of the credits

    Thankyou
     
    PlanetaryDust4, Dec 27, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Reward credits not right

    Hey GiggaTaz,

    It sounds like you may be unfamiliar with our program's deposit process. Our deposit process is outlined in the FAQ for Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Since you requested your deposit on the 19th, your pending Credits from before that date were deposited. Since your current Credits were placed as pending on the 24th, they would not have been a part of that deposit. They will be a part of the mid-month
    deposit next month. Note that the FAQ says that this will occur "on or around" the 15th of next month, so while the deposit should happen by the 15th of June, it may occur before that date.
     
    XBLRewards8, Dec 27, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Rewards. Credits will not deposit into my microsft account should have been deposted on the ...

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000, they are already scheduled
    for a deposit. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    If you got to 5,000 pending credits before the 15th of this month, they are scheduled to be deposited tomorrow.
     
    Smwutches, Dec 28, 2016
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi Jay. A deposit was made to your account today!
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Rewards. Credits will not deposit into my microsft account should have been deposted on the 15th of

    Hi Jay. A deposit was made to your account today!
  7. Smwutches Win User

    Rewards. Credits will not deposit into my microsft account should have been deposted on the 15th of

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000, they are already scheduled
    for a deposit. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    If you got to 5,000 pending credits before the 15th of this month, they are scheduled to be deposited tomorrow.
  8. onebluejedi Win User

    Have not recieved my credits and wrong vip star rank

    I don't work for the Rewards program so I can't do anything about that. If they show as pending, you would have the option to Request a Deposit on the MyRewards section of the site. If the program has had an issue making deposits in your account, that would
    also be noted on that page. If your account status shows that everything is good, then your previous request may have already gone through. Your Lifetime Credits earned includes all credits you have earned since joining the program, that includes pending and
    deposited credits. If they have been deposited, that would be noted in your statement on the MyRewards section of the site and would show when the credits were deposited.
    I'm still having serious problems with xbox live rewards I have not earned any of the eligible reward points at all.

    In Decemeber xbox one had a rewards offer that you earn double rewards credits and free microsft points for purchasing the new releases and renewing gold, so I purchased Watchdogs 2 and Battlefield 1 and also purchased two lots of watchdogs 2 DLC and renewed
    my xbox live gold membership but I have not been credited reward credits or the microsft points promised.
  9. RippenHarra Win User

    points/$

    — Will my Rewards Credits expire?

    A. While Rewards Credits do not expire, the funds that we deposit do, so be sure to use it! Once Rewards Credits have been converted to your country’s local currency and deposited into your Microsoft account, the cash value will expire within 365 days upon
    deposit. To view expiring deposits in your Microsoft account, go to the Billing and Account Management page. See Terms and Conditions for full details.

    http://rewards.xbox.com/faq/
  10. XBLRewards8 Win User

    Crédits

    Hello LibertadFr,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Since you have been scheduled for a deposit, there is no need to request one manually, so that feature has been removed.
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