Rewards credits not showing up in my balance

Hi,

So I’ve made purchases since the 10th of January but my balance hasn’t been updated since then, I’ve bought 3 things after the 10th but I’ve had no Money put into my Microsoft account. I’m not sure if there’s a reason for this but I feel like I should have
at least a total in the “waiting to Be desposited” section but Theres nothing there!

:)

 

Xbox live rewards credits not showing up

on the 30th and 31st, I redeemed a total of 10,000 rewards credits using the VIP vault, but the credits are not showing up on the credits balance. Should it have shown up? Or is it just gonna show up at some other time cause I'm terrible with dates

 

Rewards mission

I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.

 

Are there any specific offers you're looking for credits from?

If you're looking for VIP rebates, keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month so it would be too soon to see credits pending for January purchases.

 

Hello The Assassin13,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the January's MyVIP, so it is too early to see the Credits pending.