Rewards credits not redeeming

Discus and support Rewards credits not redeeming in XBoX Rewards & Social to solve the problem; My xbox live rewards credits are not being added to my account. According to the rewards page my region is set to singapore but this is not the case.... Discussion in 'XBoX Rewards & Social' started by serpentson, Dec 28, 2016.

  1. serpentson
    serpentson Guest

    Rewards credits not redeeming


    My xbox live rewards credits are not being added to my account. According to the rewards page my region is set to singapore but this is not the case. Is there a way to fix this?

    :)
     
    serpentson, Dec 28, 2016
    #1
  2. Xbox live rewards credits not depositing into microsoft account.

    I have 36,600 rewards credits accumulated since April. There seems to be no way of redeeming them and they don't seem to be redeeming automatically.
     
    chaoslord1977, Dec 28, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Xbox Rewards Promotion

    The rewards program does not award credits for anything done before joining. also, redeeming codes for games does not qualify as a purchase, so Halo 5 would not count towards that offer.

    For rewards program issues, it's best to post in the Rewards forum -
    forums.xbox.com/.../29.aspx
     
    Smwutches, Dec 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards credits not redeeming

    Hello serpentson,

    The region displayed at the bottom of your MyRewards page is your Microsoft Account region. Since you have a British Rewards Account, you will have to set your Microsoft Account region to match. You can change your Microsoft Account region from the commerce
    page at (Sign in to your Microsoft account).
     
    XBLRewards8, Dec 29, 2016
    #4
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Rewards credits not redeeming