Rewards credits not received

Discus and support Rewards credits not received in XBoX Rewards & Social to solve the problem; I followed the link in Xbox rewards and ordered a custom controller from the design lab on Dec 2nd. My order shipped on the 6th and I still haven't... Discussion in 'XBoX Rewards & Social' started by Enric0 Palazz0, Dec 17, 2016.

  1. Enric0 Palazz0
    Enric0 Palazz0 Guest

    Rewards credits not received


    I followed the link in Xbox rewards and ordered a custom controller from the design lab on Dec 2nd. My order shipped on the 6th and I still haven't received my rewards credits. What's the deal?

    :)
     
    Enric0 Palazz0, Dec 17, 2016
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    Has anyone received their 15k rewards credit yet for preordering Halo?
     
    Tenchi_Ryu, Dec 17, 2016
    #2
  3. ratnamaze
    ratnamaze Guest
    Not receiving reward credits

    Hi, I have not received any rewards credits since May 24. This includes mission rewards and VIP rewards credits.
     
    ratnamaze, Dec 17, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Rewards credits not received

    The credits should show as pending 15 days after the controller shipped.
     
    Smwutches, Dec 17, 2016
    #4
  5. Smwutches Win User

    never receive my rewards

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
    gold. There are generally no offers to receive credits just for playing.

    Using Bing will only rewards points on the Microsoft Rewards program, not the Xbox rewards program.
  6. Smwutches Win User

    Didn't receive $50 gift card or proper amount of rewards points for Xbox One S order

    Since the gift card would be an offer from microsoftstore.com you would need to contact their customer support for assistance.

    As far as the rewards credits, there are 2 different offers. Only those who received an email for the 50,000 credits or the offer showed on their Rewards page will receive the 50,000 credits. Everyone else would receive the 30,000. but you would need to
    post in the Xbox Rewards Questions forum for assistance with Rewards program offers.
  7. Smwutches Win User

    Still haven't gotten my rewards points for Recore or Gears of war 4

    For help with the Rewards program, you'll want to post in the Rewards program forum. There were no offers to receive credits for preordering Recore digitally. If you preordered it as a physical disc from microsoftstore.com and did not receive the credits,
    Rewards support will have to look into it.

    Gears credits would depend on when you preordered it and if it was preordered digitally or physically.
  8. Smwutches Win User

    Créditos em dinheiro virtual

    Gamerscore is not the same as Rewards credits. It has no monetary value and cannot be used to make purchases. In order to receive rewards credits, you need to complete offers listed on the Missions page of the Rewards site.
  9. Smwutches Win User

    To Reward Team

    Microsoft points were discontinued in 2013. At that time the rewards program started awarded rewards credits. In order to receive credits, your purchases either have to be eligible for a specific offer on the Rewards site at the time, or you need at least
    1 star level in order to receive VIP rebates. Are there any specific offers you're looking for credits from?
Thema:

Rewards credits not received

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