Rewards credits not posting a please force deposit

Discus and support Rewards credits not posting a please force deposit in XBoX Rewards & Social to solve the problem; I have pending credits going back months that haven't been deposited. There seems to be an issue with the system. Could you please force deposit the... Discussion in 'XBoX Rewards & Social' started by GonzoGrux, Sep 7, 2017.

  1. GonzoGrux
    GonzoGrux Guest

    Rewards credits not posting a please force deposit


    I have pending credits going back months that haven't been deposited. There seems to be an issue with the system. Could you please force deposit the rewards credit for me into my Microsoft account as US currency? Thank you..

    :)
     
    GonzoGrux, Sep 7, 2017
    #1
  2. GonzoGrux
    GonzoGrux Guest
    Rewards will not Deposit

    My Rewards will not Deposit. Please force a Deposit. Thank you.
     
    GonzoGrux, Sep 7, 2017
    #2
  3. DapDaGenius
    DapDaGenius Guest
    EA investigating "free to start" console games

     
    DapDaGenius, Sep 7, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards credits not posting a please force deposit

    Hello GonzoGrux,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide occasional deposits like the one you received in June, at
    the current time they have not yet provided us with an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
     
    XBLRewards8, Sep 7, 2017
    #4
  5. XBLRewards8 Win User

    Rewards credits not posting a please force deposit

    Hello GonzoGrux,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. While they have been able to provide occasional deposits like the one you received in June, at
    the current time they have not yet provided us with an estimate on when this problem will be fully resolved. We apologize for the inconvenience.
  6. yanjian Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
    Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)
  7. Smwutches Win User

    Xbox live rewards

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. If you're wondering why it was deposited, credits are automatically deposited by the following 15th or 30th of the month after you have at least 5,000 credits
    pending.
  8. Smwutches Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
  9. Smwutches Win User

    Reward points and Microsoft account.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So it depends on when the credits became pending as to when they are scheduled for a deposit.

    For assistance with the rewards program, it's best to post in the Rewards program forum.
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Rewards credits not posting a please force deposit

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