Rewards credits not in my account. Says wait until the 25th or 30th of each month.

Discus and support Rewards credits not in my account. Says wait until the 25th or 30th of each month. in XBoX Rewards & Social to solve the problem; Did not receive my credits. Says that they transfer into real money you can use on the xbox but did not get it. Supposed to be on the 25th and 30th of... Discussion in 'XBoX Rewards & Social' started by BRAMIREZ0065, Mar 16, 2018.

  1. BRAMIREZ0065
    BRAMIREZ0065 Guest

    Rewards credits not in my account. Says wait until the 25th or 30th of each month.


    Did not receive my credits. Says that they transfer into real money you can use on the xbox but did not get it. Supposed to be on the 25th and 30th of each month.

    :)
     
    BRAMIREZ0065, Mar 16, 2018
    #1
  2. onyxishere
    onyxishere Guest
    Why am I not receiving my points?

    Sorry my reply wasn't satisfactory. I will not back it up with facts for you. As per the Rewards FAQ.

    Xbox Live Rewards

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    Hope this was better explained for you.
     
    onyxishere, Mar 16, 2018
    #2
  3. pending credits

    Hi

     
    La PistolaLuger, Mar 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards credits not in my account. Says wait until the 25th or 30th of each month.

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Mar 19, 2018
    #4
  5. XBLRewards8 Win User

    Rewards credits not in my account. Says wait until the 25th or 30th of each month.

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. onyxishere Win User

    Why am I not receiving my points?

    Sorry my reply wasn't satisfactory. I will not back it up with facts for you. As per the Rewards FAQ.

    http://rewards.xbox.com/faq/

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    Hope this was better explained for you.
  7. onyxishere Win User

    Xbox rewards

    As per the FAQ on the Rewards site.

    When will I get my Rewards Credits?

    A. Rewards Credits will automatically be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending
    until a quantity of 5,000 is reached.

    http://rewards.xbox.com/faq/
  8. Blazing Saddle Win User

    Not received reward points

    Reward points are usually credited to an account on the 15th & 30th of each month, provided the account user has 100+ points pending at the time of the credit date.

    If this is not the case, may I suggest getting in touch with the Xbox Rewards team on Twitter @XboxLIVErewards
  9. Sebastiaanvh Win User

    Xbox rewards niet ontvangen

    Als je op de rewards website de FAQ bekijkt zie je het volgende staan:

    When will I get my Rewards Credits?

    A. Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit
    5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity of 5,000 is reached.

    Nog even door sparen dus :)
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Rewards credits not in my account. Says wait until the 25th or 30th of each month.

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