Rewards Credits not automatically depositing and no button to create deposit

Discus and support Rewards Credits not automatically depositing and no button to create deposit in XBoX Rewards & Social to solve the problem; Hello, As in the title, my credits have not auto-deposited and there's no button for me to access them on the my rewards page. Please assist?... Discussion in 'XBoX Rewards & Social' started by ACr0okedVulture, Mar 31, 2018.

  1. Rewards Credits not automatically depositing and no button to create deposit


    Hello,

    As in the title, my credits have not auto-deposited and there's no button for me to access them on the my rewards page. Please assist?

    :)
     
    ACr0okedVulture, Mar 31, 2018
    #1
  2. ragnarok0272
    ragnarok0272 Guest
    Rewards credits not depositing

    I have 27,274 Xbox Rewards credits pending that are not depositing automatically and I can find no way to deposit them myself.
     
    ragnarok0272, Mar 31, 2018
    #2
  3. ragnarok0272
    ragnarok0272 Guest
    Xbox Rewards credits not depositing

    I have 27,274 Xbox Rewards credits pending and they are not depositing and I can find no way to deposit them.
     
    ragnarok0272, Mar 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Rewards Credits not automatically depositing and no button to create deposit

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Mar 31, 2018
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi ACr0okedVulture. A deposit is scheduled for April 12th. Thanks for your patience.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Rewards Credits not automatically depositing and no button to create deposit

    Hi ACr0okedVulture. A deposit is scheduled for April 12th. Thanks for your patience.
  7. Smwutches Win User

    Rewards Credits not automatically depositing and no button to create deposit

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  8. Smwutches Win User

    Reward credits

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month so there is no longer a need to request a deposit. It is not possible to the credits deposited any earlier than what is scheduled.

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum.
  9. XBLRewards3 Win User

    good day a request for courtesy, I saw my rewards as I never receivables outstanding? I even credits

    Hi Ramsesdi. An automatic deposit is scheduled when you have at least 5,000 Rewards Credits pending. Since you have over 1,000 Credits pending, you can click the Request Deposit button on your MyRewards page and we will attempt to make a deposit on the scheduled
    date listed. Thanks!
  10. XBLRewards8 Win User

    Do not see deposit date for rewards credits

    Hello KoFlare,

    Since you only claimed these prizes on the sixth this month, they would be a part of the end of month deposit. From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Also, as mentioned in the FAQ entry, we automatically schedule you for a deposit at 5,000 or more pending Credits. Since the Request Deposit button is for requesting a deposit before this automatic amount, the button has been removed, since you already have
    been scheduled for a deposit.
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Rewards Credits not automatically depositing and no button to create deposit

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