Rewards credit not coverted

brazilianbass · Mar 16, 2018

Hi,

I had 14.500 points and was credited only 7.250 at my Xbox Account... Could you please check it?

:)

Alyoshenka · Mar 16, 2018

My Reward Credits have not deposited into my account and it is now 2 days past day.

I have 24,000 reward credits that are in my account at the moment. They were deposit earlier this month and were supposed to auto deposit on the 15th. It is now the 17th and it is 2 DAYS overdue. Please help me get these reward credits coverted/redeemed
into my account so I may use them like I am supposed to. If I have to wait till April I would like to talk to someone that can fix this quickly.

barman716 · Mar 16, 2018

help me with this please

I know they got rid of the points but im still confused on how the convert the point I get from my rewards into cash right now I 4000points what will that come to in cash and how is it coverted also can I use this to buy the shark cards from gta v

XBLRewards8 · Mar 16, 2018

Hello brazilianbass,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. This is mentioned in the FAQ, for example, from the Vault Credits section:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

XBLRewards8

Hello brazilianbass,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. This is mentioned in the FAQ, for example, from the Vault Credits section:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

WoundedBear

Came here to say this exact thing. I'd be happy to just covert the gems into a FAIR amount of rewards points. By that I mean that if I spend 500 gems I want 10,000 rewards points and not the 500 points they're going to covert into at the end of the month.
I don't understand how digital currency which can be "out of stock." Basically, I don't want to have to settle for Neverwinter experience boosts lol.

carlos1975

Pending Credits
Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

[table][tr][td]03/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]03/10/17 - FREEdom Rewards – FREEquent Player (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]02/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]01/02/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]12/10/16 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][/table]

still awaiting a response please

carlos1975

Pending Credits
Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

[table][tr][td]03/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]03/10/17 - FREEdom Rewards – FREEquent Player (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]02/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]01/02/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]12/10/16 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][/table]

Mafivee

[quote user="Back Lot Basher"]

it rewards covert, slow, predatory play for anyone who likes that style.

[/quote]

I believe I like that style. Hearing people get angry because they got a surprise is always satisfying.

Rewards credit not coverted