Rewards claim

Discus and support Rewards claim in XBoX Rewards & Social to solve the problem; hay im trying to claim my xbox rewards but it keeps saying your account needs updating to make a deposit but my details are all fine and iv updated... Discussion in 'XBoX Rewards & Social' started by TendoHaremKing, Jun 14, 2017.

  1. TendoHaremKing
    TendoHaremKing Guest

    Rewards claim


    hay im trying to claim my xbox rewards but it keeps saying your account needs updating to make a deposit

    but my details are all fine and iv updated it but still not working can you help me out please

    :)
     
    TendoHaremKing, Jun 14, 2017
    #1
  2. sL Thunder
    sL Thunder Guest
    FREEdom Rewards Page

    I can't access the Freedom Rewards Page to claim anything I've earned through the rewards program. I'm not sure if there is another way or not, but I would love to claim the rewards I have pending. Can someone help?
     
    sL Thunder, Jun 14, 2017
    #2
  3. sL Thunder
    sL Thunder Guest
    FREEdom Rewards

    I can't access the Freedom Rewards Page to claim anything I've earned through the rewards program. I'm not sure if there is another way or not, but I would love to claim the rewards I have pending. Can someone help?
     
    sL Thunder, Jun 14, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards claim

    Hello TendoHaremKing,

    Your deposit is being prevented due to a mismatch between your GBR Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not
    also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
    you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
    https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. While you will lose your progress by starting a brand new account, you can start earning Rewards Credits
    that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (Xbox Live Rewards).
    If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending
    deposits from your old account to your new one.
     
    XBLRewards8, Jun 15, 2017
    #4
  5. XBLRewards8 Win User

    Rewards claim

    Hello TendoHaremKing,

    Your deposit is being prevented due to a mismatch between your GBR Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not
    also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
    you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
    https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. While you will lose your progress by starting a brand new account, you can start earning Rewards Credits
    that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
    If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending
    deposits from your old account to your new one.
  6. XBLRewards8 Win User

    Claimed reward

    Hello BravoSierra88,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  7. Dwaggienite Win User

    ***REWARD!!!*** Microsoft Solitaire Collection - Tripeaks Help Required!

    Reward claimed. Thanks all.
  8. Nursemorph Win User

    Not able to claim in game reward

    Where did the poster mention anything about Microsoft rewards? They are asking about claiming in-game rewards!
  9. IceMan PJN Win User

    Forza rewards not working

    Maybe it has to do with the rewards starting a new month. I just now claimed my February rewards.
Thema:

Rewards claim

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