Rewards cards not tracking progress

Discus and support Rewards cards not tracking progress in XBoX Sales and Promo to solve the problem; Hello I just bought some of the recommended movies that can unlock 4000 points when you spend $40 and its not showing progress also the same for the... Discussion in 'XBoX Sales and Promo' started by BAD RELlGlON, Oct 19, 2020.

  1. BAD RELlGlON
    BAD RELlGlON Guest

    Rewards cards not tracking progress


    Hello I just bought some of the recommended movies that can unlock 4000 points when you spend $40 and its not showing progress also the same for the rent or buy 3 movies at $4 or more as well. Is there a way to get it to update so I can see my progress?
    I've tried shutting the app and opening it yet it still isn't working.

    :)
     
    BAD RELlGlON, Oct 19, 2020
    #1
  2. XBF Brad A Win User

    Rewards Not Tracking Progress

    Hello Gaz,

    Thanks for coming to the forums. This quest just started yesterday. Sometimes they take a bit to start showing activity. They should be tracking the information even though it isn't showing. We recommend just wait and see if it shows up in a few days. Personally
    mine are not showing either.

    Thanks,

    Brad
  3. Gaz H1 Win User

    Rewards Not Tracking Progress

    I think that the selection is ok. I would like more on the list of available games. But I had Lego installed anyway, so I just continued that. Got about 100GS.

    The issue is with the app not tracking. It says 0/500 for the first stage.
  4. ooO StAsH Ooo Win User

    Rewards Not Tracking Progress

    Hi,

    Sorry to hear your Quests/Rewards are not showing up for you but they can sometimes take a while to show up and I can only suggest waiting a few days to see if your points are tracking properly. In the meantime, try resetting your modem/router and power cycle
    your console. This can sometimes help with syncing your data so the rewards points are updated as well. Keep checking back with the forums to see if other people are experiencing the same issue as you and if there is anymore info to go along with this possible
    bug/error.

    I would say its safe to assume that your progress is being tracked but isn't updating properly and since it has been reported at least it can be looked into now. This happens sometimes for ambassadors as well but it's always sorted out promptly so rest assured
    your points are safe and your progress will be updated within a few days at most.



    Happy Gaming!
  5. BakyOsijekHr Win User

    Rewards Not Tracking Progress

    I have tried Blair witch, worms, Halo and Pes 2019. All counts. Maybe is a good thing to conntact rewards support. They are allways helpful and compenzate for any loss. At least that is mine experience.
  6. yobrizo Win User

    Rewards Not Tracking Progress

    Hello. you must reach 500 points for the task to be recognized. for me it's poorly focused. should give points for all gamepass games, and not just for a handful of games
Thema:

Rewards cards not tracking progress

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