Rewards - Billing Information?

Wael Hasno · Sep 11, 2017

Hello,

I've been having an error for the past few months.

Account Status:

Attention Needed
Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum

here.

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My billing information is correct. What gives?

Thanks in advance.

:)

SIC Skiddolo · Sep 11, 2017

Problem Billing Reward

Hi, i've some problem to get point's from rewards to my account. What can i do?

Regards

Smwutches · Sep 11, 2017

Problem Billing Reward

For help with the Rewards program, you'll need to post here -
forums.xbox.com/.../29.aspx

Smwutches · Sep 11, 2017

In order for support to check into your account, you'll need to post in the support section of this forum.

niwshki · Nov 3, 2018

From https://forums.xbox.com/en-US/thread/f7ec754b-f7dd-4643-94c8-cce6a0ad0dab

If you're looking to get some assistance on an Xbox Live Rewards program issue, post your inquiry at the Xbox
Live Rewards Questions Support Forum. When you make a post, change the "Type" to "Support" and we'll help you there.

FOLLOW THE INSTRUCTIONS ON HOW TO GET HELP

niwshki

From https://forums.xbox.com/en-US/thread/f7ec754b-f7dd-4643-94c8-cce6a0ad0dab

If you're looking to get some assistance on an Xbox Live Rewards program issue, post your inquiry at the Xbox
Live Rewards Questions Support Forum. When you make a post, change the "Type" to "Support" and we'll help you there.

FOLLOW THE INSTRUCTIONS ON HOW TO GET HELP

Smwutches

In order for support to check into your account, you'll need to post in the support section of this forum.

Toxic Raven

Major Nelson lists the steps here.

majornelson.com/.../how-to-turn-off-xbox-live-account-auto-renewal

If that is not working try contacting support for your area.

http://support.xbox.com/

Mister Gwyther

Saveage: Glad to hear you got it settled! Happy gaming!

Assassin: You can only remove all payment methods if you do not have an active Gold subscription. If you wish to remove all payment methods, turn off auto renewal, let your account revert to Free, then remove your cards. At that time you can
add time via prepaid cards if you wish. Hope this helps, thanks!

who am i?!?!

I Think its a rip off that you have to call up which costs MORE money just to turn the automatic charge off.. I do not have an outstanding balance as i buy one month at a time for £5.99.. They can't charge me for not using there service. If i don't have
the funds for my next months XBL and they stop me from using it then i shouldn't be charged for the next month..I will not pay another £5.99 for something i will not use for more than a month and if they persist on charging me then i will just get another
account and use a different card...

Rewards - Billing Information?