Rewards being weird

Discus and support Rewards being weird in XBoX Rewards & Social to solve the problem; why does this still tell me to renew live but I already did? [img] 50206904-c592-4a21-8b77-0c050ddf7f2e Discussion in 'XBoX Rewards & Social' started by alexthegreat26, Apr 4, 2017.

  1. Rewards being weird


    why does this still tell me to renew live but I already did?

    Rewards being weird [​IMG]

    :)
     
    alexthegreat26, Apr 4, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Xbox live Rewards account cancellation

    Weird. You'll want to post in the Xbox Rewards Questions support forum then to see if Rewards support can manually do it.
     
    Smwutches, Apr 4, 2017
    #2
  3. SandM1tch
    SandM1tch Guest
    Xbox being rather weird

    Sounds like faulty disc drive? only had that problem with the original Xbox 360. I have a Slim now so i haven't had many issues, but what i think is weird about the Xbox 360 S is that since the CPU and GPU are one chip, its slower through one front-side
    bus now than it is with 2 separate chips like in the original 360. Even though they say its the same speed though... Just my take on Xbox being weird
     
    SandM1tch, Apr 4, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards being weird

    Hello alexthegreat26,

    We are currently investigating an issue with some user's subscriptions. Can you confirm if you are a Xbox Preview Program member, or have participated in the Game Pass Alpha preview?
     
    XBLRewards8, Apr 7, 2017
    #4
  5. I am a preview program member yeah. I wanna keep my rewards numbers up. Does it not know I renewed?
     
    alexthegreat26, Apr 10, 2017
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello alexthegreat26,

    We are currently investigating with our subscriptions team on a possible issue with new preview program functionality changing how Subscriptions are being labeled. Apologies for the inconvenience. We'll update this thread and review your account as soon
    as they report their investigation has been completed.
     
    XBLRewards8, Apr 11, 2017
    #6
  7. I still haven't heard anything back. Have you found out anything?
     
    alexthegreat26, Apr 25, 2017
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    Rewards being weird

    Hello alexthegreat26,

    We have reviewed your account, and can confirm that this issue has been resolved. You are now being registered as a Gold member, and your April payback has been awarded at the Gold level. Apologies for any inconvenience caused by this delay.
     
    XBLRewards8, Nov 3, 2018
    #8
  9. XBLRewards8 Win User

    Rewards being weird

    Hello alexthegreat26,

    We are currently investigating an issue with some user's subscriptions. Can you confirm if you are a Xbox Preview Program member, or have participated in the Game Pass Alpha preview?
  10. alexthegreat26 Win User

    Rewards being weird

    I am a preview program member yeah. I wanna keep my rewards numbers up. Does it not know I renewed?
  11. alexthegreat26 Win User

    Rewards being weird

    Hello ,

    We are currently investigating with our subscriptions team on a possible issue with new preview program functionality changing how Subscriptions are being labeled. Apologies for the inconvenience. We'll update this thread and review your account as soon
    as they report their investigation has been completed.
    I still haven't heard anything back. Have you found out anything?
  12. XBLRewards8 Win User

    Rewards being weird

    Hello alexthegreat26,

    We have reviewed your account, and can confirm that this issue has been resolved. You are now being registered as a Gold member, and your April payback has been awarded at the Gold level. Apologies for any inconvenience caused by this delay.
  13. XBLRewards8 Win User

    Rewards being weird

    Hello alexthegreat26,

    We are currently investigating with our subscriptions team on a possible issue with new preview program functionality changing how Subscriptions are being labeled. Apologies for the inconvenience. We'll update this thread and review your account as soon
    as they report their investigation has been completed.
Thema:

Rewards being weird

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