Reward status still not updated

Discus and support Reward status still not updated in XBoX Rewards & Social to solve the problem; Was told my account would be updated and it had not been. Do you know when it will be so that I can use my reward points?... Discussion in 'XBoX Rewards & Social' started by dreday84, Dec 6, 2016.

  1. dreday84
    dreday84 Guest

    Reward status still not updated


    Was told my account would be updated and it had not been. Do you know when it will be so that I can use my reward points?

    :)
     
    dreday84, Dec 6, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Gold member status still not updated on rewards.

    Hello KennyTheBassist,

    We have still not resolved this issue. Apologies for the inconvenience. Once this issue has been resolved, your account will correctly reflect your Gold Status.
     
    XBLRewards8, Dec 6, 2016
    #2
  3. KennyTheBassist
    KennyTheBassist Guest
    Gold member status still not updated on rewards.

    A while back i posted this topic: Gold member status.

    And it still hasn't been resolved.
     
    KennyTheBassist, Dec 6, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Reward status still not updated

    Hello dreday84,

    As mentioned in your last post at (Account needs updating?), we are not the ones updating your account. Your constant
    region changes caused your deposit to fail. Since it takes 96 hours to process updated information, please make sure your Microsoft Account region is correctly set to the same region of your Rewards Account (US) 96 hours before the next deposit date.
     
    XBLRewards8, Dec 7, 2016
    #4
  5. XBLRewards8 Win User

    Reward status still not updated

    Hello dreday84,

    As mentioned in your last post at (https://forums.xbox.com/en-US/thread/2eab2511-a8d8-4e1b-895a-f8f743202b96), we are not the ones updating your account. Your constant
    region changes caused your deposit to fail. Since it takes 96 hours to process updated information, please make sure your Microsoft Account region is correctly set to the same region of your Rewards Account (US) 96 hours before the next deposit date.
  6. XBLRewards8 Win User

    Gold member status still not updated on rewards.

    Hello KennyTheBassist,

    We have still not resolved this issue. Apologies for the inconvenience. Once this issue has been resolved, your account will correctly reflect your Gold Status.
  7. THEOWENKILLER Win User

    Xbox Live rewards not detecting I am a gold user

    It can take up to a month for rewards to update your status
  8. GetEmOnTheRiver Win User

    Xbox quests January and February rewards not received

    what's the status of this issue and February quests reward still not received?
  9. Smwutches Win User

    XBOX live rewards

    It takes longer for the rewards servers to update than the Xbox servers. So it can take a several days for the site to update when you change membership status.

    If you still need assistance, you'll need to post on the Rewards forum so support can check into it for you -

    forums.xbox.com/.../29.aspx
Thema:

Reward status still not updated

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