reward points not being awarded

So in may I spent a fair bit of money on the xbox store and I usually get my reward points after 1or 2 days, yet this time I have not gotten them and it's now june, why am I not being awarded my points?

:)

 

Points not being awarded

Also keep in mind that in order to qualify, purchases have to be made during the offer period. If the consoles were bought before the offer became available, they are not eligible.

 

Points not being awarded

This was from the transition FAQ:

What will happen to my Xbox Live Rewards Credits balance?If you have any pending Rewards Credits in your Xbox Live Rewards account on September 30, 2017, or if you are expecting your MyVIP deposit for purchases made in September, Xbox Live Rewards will convert
them into your local currency and deposit them in your Microsoft account by October 31, 2017. You will then have 365 days to spend that currency on items from the Xbox Store or any other successor store.

If we are unable to deposit into your Microsoft account for some reason, any undeposited Xbox Live Rewards Credits will automatically be converted to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from
the Microsoft Rewards catalog; provided you have not opted out of Xbox Live Rewards.

For the Microsoft Rewards program, I see where you can earn 1 point for every $1. I'm not sure if it's different in Canada. The program would only count any purchases you made after joining the Microsoft Rewards program which would have been October 1 if
you hadn't joined before. You can also earn points by using Bing to search and there are daily offers you can earn points from just by clicking on them.

 

Is there a specific offer you're looking for credits from?

Keep in mind that if you are looking for VIP rebates, they are calculated after the end of the month and given by the 15th of the next month. So it would be too soon to see credits pending for May purchases.

 

Hello GhostTheWolfy,

As was previously available on our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.