Reward Points not added

Hello,

I joined the rewards program in April, 2016. I renewed my Gold membership on November 13, 2016. I was supposed to get 5000 reward points for doing that but I am yet to receive them. Please assist.

GT:

:)

 

Reward points not added

Hello PeteMint,

We see that the Credits for that offer were pending in your account on the 4th. They were then deposited as currency into your Microsoft Account on March 29th. For future reference, you can review all Credit and Deposit events from your MyStatement section
of the MyRewards, if sort/viewed by lifetime (or in this case, 1-3 month view would suffice).

You can review this deposit as currency from your commerce page at (Sign in to your Microsoft account). It will be listed as a refund with a negative amount, since we are adding funds.

 

Reward points not added

I received an email last month saying if I spend £35 or more, I would receive 6000 reward points. I purchased Wildlands, but still no reward points? Please help.

Spoke to support, was told to post here.

 

Were you referred by a friend to upgrade to gold? As of July 1, 2014, there are no offers to receive credits for renewing gold. Refer a friend is the only way to receive credits for going gold.