Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help

Hello there,

I had purchased BF4 on XBox One and paid for the Season Pass during the time when adding a season pass should have given me 5,000 MS Points. I waited patiently and after not seeing them for a few months, I reached out to MS XBox Support. They told me to
wait and that some processing can take longer for certain promotions. After recently making a GTAV purchase on XBox360 using the same account, I almost immediately saw the 5,000 points credited. I am STILL waiting for those from BF4 Season Pass purchase nearly
6 months ago. I have now contacted support at least three times, and this is the first time they directed me to this forum. Please let me know if additional info is needed, but I would appreciate an update on the status of the missing points.

Regards,



:)

 

Points missing again

Hello,

so until few hours to new month and some Points missing again.

Freedom Rewards

1000 Rewardpoints missing for completing Gametime

- Paladins 5hours = done

- Fallout Shelter 5 hours = done

- Marvel Heroes 5 hours = done

1000 points missing

Franken Rewards

10000 points missing

collect 5 Achievements from a Game

Walking dead Season 1 - done 5000 points missing

collect all Franken Rewards - done 5000 points missing

Please check this, Thank you and happy Halloween.

Greatings

 

not receiving funds

I have been a member of Xbox Live Rewards program for nearly 4 years now. During the first 6 months, the program worked beautifully. Since then, I've been getting nothing til last night when Idid the survey. MAY have gotten points, but no deposits into my
account. Can you please help me with why I haven't seen a penny since then

 

Sorry to hear that you're having a problem with this. Please post in the Rewards forums so the support staff there can help.

forums.xbox.com/.../default.aspx