Reward points for the One-Two-FREE Punch running from 01 Janto 31 Jan

I have purchased add-ons in line with this offer on 14/01/17. I am still not credited with the relevant points. It seems it is taking in consideration only one of the games I have purchased for. Thanks for helping.

:)

 

Advance Orders are not recognized

Hey,

I'm rewards-member since 09. January 2017. Since than I ordered in advance Halo Wars 2 (09 Jan. 2017), Ghost Recon Wildlands (15 Jan. 2017) and Mass Effect Andromeda (15 Jan. 2017). When I ordered Wildlands and Andromeda there already was one of three holes
filled on my punch card (for Halo Wars, I guess). Since than there was only one hole added, although I ordered two additional games from your list. Please check my orders in advance and correct the punch card, so that I will get the rewards I deserve.

 

Freedom Rewards

I just made a purchase that got credited to

FREEquent Player.
I don't qualify for that promotion since I didn't buy anything in Jan. Why didn't it go towards

One-Two-FREE Punch or FREE Pass

 

Hello Stan Th3 M4n 00,

Apologies for the inconvenience. we will update your account to reflect these purchases. You should see this update take effect in the next few days.