Reward points for rogue one

The Toe Cutter · Mar 26, 2017

Order [MOD Removed] was purchased last night and I never received my 3,000 reward points for the purchase

:)

Infiidel · Mar 26, 2017

Rogue One promotion points not credited

Hi Team,

I purchased Rogue One HD yesterday, prompted by the Rogue One rewards promotion.

As of this post I own Rogue One HD but my 3000 reward points are nowhere to be seen.

Pending reward points for this month (March) stand at zero.

Not really a great experience eh.

ps. I was logged in when making the purchase and was already a member of the Rewards program.

Cheers,

Jeremy

gamefantus · Mar 26, 2017

I didn't get reward credit from buying Rogue One

I also did not receive my point reward for purchasing Rogue One on Xbox.

Smwutches · Mar 26, 2017

Credits should show as pending about 96 hours after the purchase. If you don't receive them after the 96 hours, you'll want to post in the Xbox Rewards Questions support forum for assistance

gamefantus

I also did not receive my point reward for purchasing Rogue One on Xbox.

Smwutches

Credits should show as pending about 96 hours after the purchase. If you don't receive them after the 96 hours, you'll want to post in the Xbox Rewards Questions support forum for assistance

Murphs-A47006C9-2185

Purchases are not rewarded if they are made prior to being a member of the program. If you did it within a few minutes it could possibly work, but I would expect not.

Subsequently, you posted in the "Discussion forum" which is NOT monitored by the staff. You will want to re-post your topic in the "Support Forum" by changing your post type to "Support". Once you do that the reward team can give you a definitive answer.

Smwutches

It takes about 96 hours for credits to show as pending after completing an offer, so it wouldn't have been enough time yet.

XBLRewards8

Hello ToxicSoul,

From the FAQ for that offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

While we have heard news from our purchase source that processing may be delayed, we do not expect this to overly affect this offer. It should show up by the end of tomorrow, at the very latest.

Reward points for rogue one