Reward not issues

Discus and support Reward not issues in XBoX Rewards & Social to solve the problem; I purchased an Xbox One in december, and never received my 50,000 point bonus as advertised. I can provide the order # and receipt copy on request.... Discussion in 'XBoX Rewards & Social' started by ChiROMO, Mar 10, 2017.

  1. ChiROMO
    ChiROMO Guest

    Reward not issues


    I purchased an Xbox One in december, and never received my 50,000 point bonus as advertised. I can provide the order # and receipt copy on request.

    Regards.

    :)
     
    ChiROMO, Mar 10, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Destiny 2 Punch card-20,000 points missing

    Hello Not 0livia,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Mar 10, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Please Help Me Redeem My Bing Points

    Hello DoomsdayDoll,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program/Bing Rewards is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Mar 10, 2017
    #3
  4. XBLRewards8 Win User

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
  5. Smwutches Win User

    answer the question

    i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

    Hello,

    Live rewards became MS rewards. So they are the ones you have to contact.

    Zero
    Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.
  6. XBLRewards8 Win User

    rewards issues

    Hello STRETCH 0891,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. Mister Gwyther Win User

    rewards issues

    Hey there Rebel! For help with the Rewards program, please create a new thread in the

    Rewards Forums     and one of their agents will assist you there. Thanks!
  8. l Hoax l Win User

    rewards issues

    Points aren't diposited instantly. I believe they are put into your account the 15th and the last of each month.
Thema:

Reward not issues

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