Reward deposit isn't accurate?

Hello SmoothThor1,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since some of your Credit events occurred on the third and fourth of this month, they were not yet processed. You should expect those Credits during the end of month deposit. Hope this clears up any confusion!

Game isn't taking a deposit but they log they details on your reward card.

It takes time to receive the rewards, I'm not sure of the exact timeline, but I know it isn't immediate. Points are deposited once a month.

Those are directly deposited into your account and you're not sent a code. You can check http://account.microsoft.com to see if it's been deposited. Keep in mind it can take up to 24 hours to receive the funds.

Otherwise, if it isn't deposited within 24 hours, check your order history on the redemption page of the Rewards site and it will either give the option to resend it or it will list a code there. If not, contact Microsoft Rewards support via the contact link at the very bottom of the Rewards site.

All rewards over 5,000 take 1 cycle to deposit. Rewards deposited between the 1st and 15th deposit at the end of the month and the 16th and 30th/31st are deposited in the middle of the following month.