Reward credits pending dye to billing error

I have 5250 reward credits pending and can't be deposited due to billing error from last 4 months. Please fix my account.

Thanks

:)

 

Rewards credits pending due to billing issue

I have 75000 rewards credit pending in my account. Its 3rd month that my credits didn't deposit due to billing error. Please transfer my rewards credits to my new account whose gamer tag is "Dr Ghost PK". Please transfer it to my new account please or fix
the issue so that i can use my credits.

 

Xbox Rewards Credits not depositing

I have nearly 20000 Rewards Credits pending deposit but my Rewards page is telling me my billing information needs updating. After checking billing everything seems fine but I still can't get my credits to deposit. I need some assistance.

 

Hello Rise Lara Crft,

Unfortunately, our other team working on this deposit issue has not yet provided their resolution to this error. Since only they can fully access the database containing your billable account information, they are the only source in a position to fix this
problem. At the current time, they have not yet provided us with a estimate on when to expect their solution to be deployed. Apologies for the inconvenience.