Reward Credits Not Showing

My issue is that I have made a lot of purchases on my Xbox One, but I have not seen any addition to my Xbox Live Rewards, is there anything to do about this, any help would be great, thank you

:)

 

Rewards mission

I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.

 

Reward credits not showing

Credits should show as pending about 96 hours after you redeemed them. Once they are pending, they are deposited by the following 15th or 30th of the month. Since you just recently redeemed them, they would be scheduled for the mid-April deposit.

For assistance with the Rewards program, it's best to post in the Xbox Rewards Questions support forum.

 

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

 

Hello straitforward,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

We see that you are very close to earning your first MyVIP star. Once you reach that rank, you can begin to expect your monthly non-offer, MyVIP eligible purchases as a monthly payback!