Reward credits missing

Mybrothsta · Nov 21, 2016

I ordered an xbox one s battlefield 1 bundle with 50,000 reward credits promised over a month ago, never got the credits

:)

DRE DAE R60LLIN · Nov 21, 2016

Missing reward credits

missing credits for reward missions

NeoMetalShadow · Nov 21, 2016

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

ExPro Flak · Nov 22, 2016

i have this problem too with my gears 4 limited edition S

XBLRewards8 · Nov 3, 2018

Hello Mybrothsta,

I see that our adjustment has not yet been processed for your account. As mentioned in your last post at (where are my reward credits 50, 000),
please allow till the end of the week for processing.

Dr Flakner, if you open your own post, we can investigate and address your issue separately.

AfroSamurai313

How long has it been? The credits should show as pending about 96 hours after you redeemed them.

it has been three days xD i guess i have to keep checking then >_<

M203 REGULATOR

Thank you for your reply. I appreciate it. That's the thing though every other time credits have been calculated at the end of the month. They still show up as "pending". I was just concerned that the points I earned from rebates had not been calculated
for July.

Smwutches

Keep in mind that if you're looking for VIP rebate credits, rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for July purchases.

XBLRewards8

Hello FrostGoblinYT,

Apologies for the inconvenience. We have reached out to the platform team and identified why this did not complete automatically. We will adjust your account for this offer, and you should see the Credits pending by the end of next week at the latest.

XBLRewards8

Hello CharlieJoe,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending in your account no later than the end of next week!

Reward credits missing