Reward credits haven’t been deposited

ssBanksy · May 31, 2018

A couple days ago I redeemed some of my gems for credits before the final day of deposit day and it seems to me that I got my credits deposited into my rewards account but they didn’t get deposited into my Microsoft account since it’s deposit day today.
What’s going to happen with my credits since today is the last day of deposits before the transition to Microsoft Rewards?

:)

MadGamerPro90 · May 31, 2018

Still got 10,000 Rewards Credits Undeposited

I redeemed 500 MyVIP gems for 10,000 Rewards Credits on May 25, 2018, it’s June 16, 2018 and I haven’t even got those Rewards Credits converted to my Microsoft account or even deposited, when will it be deposited or converted because i’ve been waiting for
a while

Try Harder PIs · May 31, 2018

Could I get my Xbox Live reward credits pls

hi my Xbox Live rewards credits where supposed to be deposited yesterday apparently but they haven’t been please could you put them into my account today please

Smwutches · May 31, 2018

They would be scheduled to deposit in June.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

ssBanksy · May 31, 2018

They would be scheduled to deposit in June.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.
Click to expand...

So even if it’s transitioning to Microsoft Rewards in June I’ll still have to wait by the 15th of June?

XBLRewards8 · Nov 3, 2018

Hello ssBanksy,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Note that this also stated in the transition FAQ:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on 31 May 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
Microsoft account by the end of June. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

ssBanksy

They would be scheduled to deposit in June.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

So even if it’s transitioning to Microsoft Rewards in June I’ll still have to wait by the 15th of June?

Smwutches

They would be scheduled to deposit in June.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

XBLRewards8

Hello ssBanksy,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Note that this also stated in the transition FAQ:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on 31 May 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
Microsoft account by the end of June. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

Nj Maniac

The credits should show as pending on the rewards site about 96 hours after you redeemed them.

it shows on my history but haven’t been deposited in my account and this was a month ago

Smwutches

they deposited part of mine but haven’t posted the rest, do vip converted rewards take longer?

Credits are scheduled for deposit based on when they were earned. Generally if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. So
any credits you had earned after the 1st, would not have been earned in time for today's deposit. VIP rebates are calculated after the end of the month and given by the 15th of the next month so sometimes they are deposited at the end of the month.

Reward credits haven’t been deposited